Dilip Gowd Relangi

Organization: Cognizant Technology Solutions .This project involves implementation of the Healthcare eligibility modules into production Java and Cloud Technologies I am responsible for 24/7 Application availability and stability SLAs – Achieved 99.95% availability through 2021.

Oversee daily application support activities, identify potential gaps and resolutions with ZERO business impact .Responsible for migration of the application code into production. Handle P1/P2 war-rooms & tracked them to closure - Lead team in prioritized RCA and resolution.

Cross-team collaboration to define process objectives and procedural efficiencies for continuous improvements.

Coordinate across IT org. to ensure high-quality & timely outcomes, matching the expectation of the customer - leveraging knowledge of existing systems configurations, operating methodologies and evolving business needs.

Track and report KPIs for the IT Change Management process and for adhoc requests from the HC business unit.

Lead app analysis & proactive monitoring with Splunk, Dynatrace and Jenkins jobs to address potential prod issues

Contribute to Release Management process by ensuring seamless deployments to production

Participate in requirements gathering & grooming, sprint planning and all other scrum ceremonies

Created Jenkins jobs to track failed/delayed submissions and a workaround with ~200 hrs/year effort savings

Create/upgrade the TWS Scheduling jobs to trigger the Unix jobs

Setting up the file transfer protocols using SFTP/FTP methods.

• Developed reusable components that significantly reduced development effort on multiple projects.
• Coordinated with other engineers to evaluate and improve software and hardware interfaces.
• Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
• Reduced system downtime by proactively addressing potential issues through regular maintenance activities.
• Primary app support offsite POC for client’s Medicare IS business, hosted on WAS, Kubernetes – Provided regular updates to business on Application performance
• Scheduled Informatica workflows through TWS, deployment of Informatica DGs, Unix and SQL scripts across environments using DevOps tools like Jenkins, GIT and XL Deploy
• Employed Dynatrace, Splunk to report issues to Development teams - Conducted performance tuning of the jobs by interpreting performance statistics
• Involved in resolution of critical issues in production batch and online applications
• Gained better understanding of Business & Processes Design through interactions with BAs and development team
• Collaborated with business & IT teams in maintenance activities, defect fixes, system enhancements, critical job monitoring, and production fixes as part of on-call activities

• Developed new Datastage modules meeting specific requirements bringing value additions to business
• Enabled PLM migration of applications through versions of Datastage, TOMCAT, Oracle and Java
• Created TWS jobs and migrated them through environments for batch scripts execution.
• Migrations: Datastage 7.5 to 8.7; UNIX Scripts; AutoSys to TWS scheduler; Windows Server 2005 to 2008; Tomcat 5 to 5.5; FTP to SFTP; Online portal login to MS domain; Aix Server Upgrade from 5 to 6; Oracle Database from 8 to 10g
• Business/operational evaluation and technical data mapping sessions; system architecture design and effort estimation; E2E development and testing to enable smooth rollouts of executables.
• Migrated apps from Linux 6 to 7, SQL Server 2008 to 2012, Datastage from 8.7 to 11.3, conversion of scripts to common framework structure
• Standardized the estimation template for re-use in PLM upgrades across applications.
• Work with Business to understand functionality requirements to arrive at system design reviewing the BRS
• Preparation of Test scenarios, Test cases and Traceability Matrix based on client requirements as part of Test plan designing - Design and perform the Unit testing for the code changes

• Involved across the SDLC lifecycle (requirement gathering to post-implementation fixes) – Trained project team and set goals, reporting on problem status and staff performance’
• Leveraged Datastage to extract & load data from sources systems to the ORACLE & RDB
• Automation in COBOL, DCL and Data stage for 200 hours/year savings to business & reduced manual intervention
• Involved across the SDLC lifecycle (requirement gathering to post-implementation fixes) – Trained project team and set goals, reporting on problem status and staff performance.