Jalen Merrifield
Des Moines,WA
Summary
Motivated and reliable team member with extensive experience in customer service, merchandising, and retail environments. Proven ability to thrive in fast-paced settings, maintain organization, and effectively communicate with both customers and coworkers. Authorized to work in the U.S. for any employer.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
The Comfort Zone
12.2024 - Current
- Serve as a front-facing team member assisting customers with orders and maintaining cleanliness of the dining area.
- Communicate effectively with kitchen staff while managing a separate station.
- Demonstrate efficiency and organization in a high-paced food service environment.
Crew Member
Taco Time NW
04.2019 - 12.2024
- Assisted customers with orders and ensured a clean, welcoming dining space.
- Coordinated with kitchen staff to ensure timely order completion.
- Maintained composure and productivity in a fast-paced environment.
Merchandiser
Lowe’s Home Improvement
02.2022 - 06.2023
- Installed Project Source lighting displays to enhance store presentation.
- Used the Merchandising Service Team system to track and maintain inventory.
- Specialized in plumbing equipment knowledge and installation.
- Certified to operate an Order Picker vehicle.
Sales Associate
DICK’S Sporting Goods
03.2021 - 03.2022
- Certified bike repair technician.
- Received, organized, and restocked incoming merchandise.
- Assisted customers with product selection, fitting, and purchases of athletic footwear.
Education
High School Diploma -
Alton High School
Skills
- Manufacturing
- Forklift
- Proficient in retail sales
- Time management
- Inventory control
- Project coordination
- Microsoft Office
- Customer service expertise
- Materials handling
- Photography
- Strong Written Communication
- Equipment Operation (Order Picker Certified)
- Stocking (2 years)
- Visual merchandising expertise
- Product demos
- Basic math
- Load & unload
- Phone etiquette
- Presentation skills
- Communication skills
- Writing Skills
- Packaging
- Organizational skills (1 year)
- Customer service (3 years)
- Retail math
- Leadership
- Upselling
- Direct sales
- Cash register (2 years)
- Shipping & receiving
- Supervising experience
- Team Collaboration
- Computer skills
- Mentoring
- Analysis skills
- Cash handling
- Crane
- Adobe Illustrator
- Planograms (2 years)
- Heavy equipment operation (2 years)
- Warehouse experience
- Pallet jack
- Gardening
- Driving
- Sales
- Math Proficiency
Accomplishments
- Food Service / Speed & Precision
Achieved fast and accurate order fulfillment by preparing customer orders and coordinating seamlessly with kitchen staff, ensuring timely service during peak hours. - Customer Service / Guest Experience
Delivered exceptional guest satisfaction by providing attentive front-of-house service and keeping the dining area spotless and welcoming, consistently exceeding cleanliness and service standards. - Retail / Merchandising
Maintained well-organized, visually appealing merchandise displays by executing planograms, restocking inventory, and ensuring product accuracy, enhancing overall store presentation.
Certification
- Driver's License
- Food Handler Certification
Timeline
Crew Member
The Comfort Zone
12.2024 - Current
Merchandiser
Lowe’s Home Improvement
02.2022 - 06.2023
Sales Associate
DICK’S Sporting Goods
03.2021 - 03.2022
Crew Member
Taco Time NW
04.2019 - 12.2024
High School Diploma -
Alton High School
Similar Profiles
Thomas JohnstonThomas Johnston
HVACR Service Technician at Comfort Zone Home ServicesHVACR Service Technician at Comfort Zone Home Services
Mariah L LeonardMariah L Leonard
Volunteer Coordinator for Strategic Partnerships at Comfort Zone CampVolunteer Coordinator for Strategic Partnerships at Comfort Zone Camp
Philip BryanPhilip Bryan
Project Manager at Comfort zone propertiesProject Manager at Comfort zone properties
Anne MousseauAnne Mousseau
Senior Cook/Baker at Chartwells at Seattle UniversitySenior Cook/Baker at Chartwells at Seattle University
Jamie JametskiJamie Jametski
Contact Center Lead Consultant at BECUContact Center Lead Consultant at BECU