Dennis Banahene
Buffalo,NY
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Dunkin’ Donuts
Crew Member & Maritime Advocacy Center
Rochester, NY
11.2023 - Current
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Maintained schedule of class assignments to meet deadlines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Taco Bell
Crew Member & Maritime Advocacy Center
Rochester, NY
01.2021 - 09.2023
- Planned and completed group projects, working smoothly with others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Bill Grays
Crew Member & Maritime Advocacy Center
Rochester, NY
05.2018 - 04.2021
- Contacted insurance companies to check status of claim payments.
- Investigated customer complaints related to billing errors or misapplied payments.
- Advised delinquent customers on strategies for debt repayment.
- Developed relationships with customers to facilitate timely payments on overdue accounts.
Education
Bachelor of Science - Urban Planning
SUNY At Buffalo
Buffalo, NY05-2025
Skills
- Supervision and Leadership
- Organization and Time Management
- Social Perceptiveness
- Calm Under Pressure
- Active Listening
- Friendly, Positive Attitude
- Decision-Making
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dunkin’ Donuts
Crew Member & Maritime Advocacy Center
11.2023 - Current
Taco Bell
Crew Member & Maritime Advocacy Center
01.2021 - 09.2023
Bill Grays
Crew Member & Maritime Advocacy Center
05.2018 - 04.2021
Bachelor of Science - Urban Planning
SUNY At Buffalo