Veronica Vega Fernandez
Baton Rouge,LA
Summary
Motivated Service and Administrative Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling product properly. Pursues every opportunity to support team members, connect with clients and proactively address issues.
Overview
3
3
years of professional experience
Work History
Facility Operations
Louisiana State University Recreation
08.2024 - Current
- Identified and collaborated with facility operations for space and scheduling needs.
- Offered technical assistance to facility operations and verified compliance with applicable federal, state and company environmental and ecosystem regulations.
- Evaluated facility operations and personnel for safety and health regulations compliance.Planned and monitored facility operations for overall quality and financial viability.
- Managed facets of instrumentation and electrical equipment and automation maintenance program to support company pipeline and facility operations.
- Oversaw front desk operations with eye for facility reputation, staff productivity, and operational efficiency.
- Stayed current on guidelines to maintain compliant program operations.
- Conducted regular patrols of facility to detect and deter security threats.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
Customer Service Rep/Cashier
Publix
05.2024 - 08.2024
Barista
Starbucks
12.2021 - 12.2022
- Served Hot and Cold Beverages
- Managed Drive Thru Orders and Time
- Ran Ovens
- Washed Dishes
- Followed Food Safety Guidelines
- Trained New Employees
Education
Bachelors - Psychology and Sociology
Louisiana State University
Baton Rouge, Louisiana01.2025
Skills
- Customer Service
- Fundraising
- Cash Handling
- Inventory Management
- Teamwork
- Food Preparation
- Time Management
- Food Safety
- Training
- Communication
- Bilingualism
- Problem Solving
- Attention to Detail
- Sales and Operations
- Conflict Mediation
- Equipment and tool operations
Timeline
Facility Operations
Louisiana State University Recreation
08.2024 - Current
Customer Service Rep/Cashier
Publix
05.2024 - 08.2024
Barista
Starbucks
12.2021 - 12.2022
Bachelors - Psychology and Sociology
Louisiana State University
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