Deajanae Tye

• Perform skills such as dressing, styling/washing hair, as well as feeding needs and helping overcome and adapt to mobility restrictions
• Assist patients with handling daily chores and up to 3 errands by transportation including appointments, cleaning personal spaces and purchasing supplies
• Provide patients with assistance in completing daily tasks, reducing daily burden on family members
• Coordinate daily medicine schedules and administer to help clients address symptoms and enhance quality of life
• Cook tasty, nourishing meals for patients to promote better nutrition
• Monitor progress and document patient health status changes to keep the care team updated
• Keep a close eye on behavior and emotional responses

• Established relationships to offer support for client mental and emotional needs which increased physical outcomes and overall happiness
• Assisted 3 patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restriction
• Maintained clean, safe, and well-organized patient environment.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
• Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
• Assisted disabled clients to support independence and well-being.

• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Responded proactively and positively to rapid change.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Documented and detailed calls and complaints using call center's CRM database.
• Resolved concerns with products or services to help them with reactivation or explaining in detail their loss of insurance.
• Investigated and resolved customer inquiries and complaints quickly.

•Cultivated warm relationships with regular customers at the Denver International Airport

•Displayed enthusiasm and promoted excellent service to customers, successfully resulting in faster order times.

•Constant and consistently taking orders and handing out food.

•Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
• Answered customers' questions, recommended items, and recorded order information.

• Answered customer questions about hours, seating and menu information
• Supported servers, food runners and bussers with keeping dining area ready for every guest
• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times and specific menu items including prices
• Collected information from arriving customers to seat groups or place them on waitlist, as well as watching dining area staff to evaluate server loads and calculate accurate wait times
• Monitored front entrance for new guests while assisting servers by delivering drink orders
• Trained and closely monitored new employees by showing them how to properly and effectively host