Medical Records Clerk
Suffolk County Health Department
Hauppauge, NY
01.2002 - 12.2009
- Pulled patient records and transferred information to appropriate parties.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Maintained a secure filing system for confidential documents.
- Handled incoming calls and directed callers to appropriate department or employee.
- Pulled patient charts for upcoming appointments.
- Processed incoming medical records requests.
- Retrieved patient medical records in response to requests from authorized personnel.
- Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
- Verified insurance eligibility prior to releasing protected health information.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Answered questions and fulfilled requests with friendly and knowledgeable service.