Seasoned Team Manager with history of leading successful project teams in diverse industries. Strengths include effective communication, strategic planning, conflict resolution and fostering team unity towards common goals. Proven ability to drive performance improvement through innovative leadership strategies and process optimization. Committed to creating collaborative environments that inspire team members to achieve organizational objectives. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
•Developed and implemented team-building strategies to promote collaboration and cohesion.
•Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
•Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
•Created a positive work environment by setting clear expectations and providing resources necessary for success.
•Ensured adherence to company policies, procedures, regulations and laws while maintaining an ethical workplace culture.
•Resolved conflicts between team members in a timely manner to maintain harmony within the team.
•Conducted regular meetings with staff to discuss progress on projects, provide updates on changes in policy or procedure, and address any issues that need to be addressed.
•Provided guidance, coaching and mentoring to individual team members as needed to help them reach their full potential.
•Analyzed data from various sources such as customer surveys or market research studies to inform decisions about product development or customer service initiatives.
•Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
•Established effective communication channels between departments to ensure information is shared accurately and efficiently.
•Collaborated with other managers across the organization in order to identify best practices that could be implemented at all levels.
•Implemented process improvements aimed at increasing efficiency while reducing costs wherever possible.
•Prepared reports detailing staff performance metrics such as productivity levels or customer satisfaction ratings.
•Evaluated existing systems and procedures for effectiveness; identified opportunities for improvement; developed plans for implementation.
•Oversaw daily workloads and workflow for smooth operations.
•Set goals for performance and deadlines to comply with company plans and vision.
•Led regular team meetings to communicate current business trends and relevant updates.
•Supported HR staff with recruiting and retaining high-performing talent.
•Encouraged continuous learning and professional development within the team, facilitating external and internal training opportunities.
•Facilitated weekly team meetings to discuss progress, address challenges, and plan future activities.
•Set clear team goals and monitored progress, adjusting strategies as needed to meet targets.
•Recognized and rewarded team and individual achievements, boosting morale and motivation.
•Managed remote teams effectively, using virtual communication tools to maintain engagement and productivity.
•Implemented quality control measures to uphold company standards.
•Monitored warehouse operations to ensure accuracy in receiving and shipping procedures.
•Collaborated with purchasing department to ensure timely delivery of materials and supplies.
•Coordinated with vendors to negotiate best prices for products while maintaining quality standards.
•Developed detailed reports on inventory levels, cost of goods sold, product shortages, and aging stock items.
•Conducted regular audits to identify discrepancies between physical and system-generated data.
•Analyzed sales trends, forecasts and customer orders to determine optimal stocking levels.
•Developed and implemented efficient inventory control processes to ensure accurate tracking of stock levels.
•Managed cycle counting activities including reconciliation of variances between physical counts and system records.
•Implemented new systems for tracking inventory usage and reordering points for all departments.
•Created strategies that improved inventory accuracy through the use of barcoding technology.
•Identified areas for improvement in existing inventory management processes based on industry best practices.
•Reviewed vendor performance metrics such as lead times, fill rates, damages., to optimize supplier relationships.
•Trained staff on proper inventory control techniques using established policies and procedures.
•Prepared annual budgets for inventory purchases according to projected demand.
•Performed root cause analysis when significant discrepancies were identified during audits or cycle counts.
•Scheduled monthly meetings with stakeholders to review current stock levels and plan future replenishment needs.
•Maintained accurate records related to receipt, storage, issuance, transfer, disposal of inventories.
•Resolved any invoice discrepancies with suppliers regarding pricing or quantity errors.
•Provided technical support related to the company's ERP system used for managing inventories.
•Coordinated allocation of equipment and supplies within facility by communicating and moving items during off-hours.
•Monitored inventory storage and enforced proper handling and organization.
•Worked with accounting personnel to address cycle count variances.
•Oversaw efficient receiving and inventory management to keep stock within optimal levels.
•Established warehouse policies, minimums and maximums, safety stock and reorder points for thousands of stock codes.
•Processed supply chain transfers for VMI operations, purchase orders and shop orders.
•Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
•Inspected equipment, facilities and vehicles regularly to assess safety.
•Managed maintenance and repair actions for team equipment and vehicles.
•Operated machines and equipment to complete work assignments or to assist workers.
•Handled personnel hiring, performance evaluations and disciplinary actions.
•Dispatched personnel and vehicles in response to telephone or radio reports of emergencies.
•Reviewed orders, production schedules and blueprints to determine work sequences and material shipping dates.
•Oversaw team scheduling and individual assignments to meet coverage demands.
•Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
•Enforced strict safety rules and regulations to protect workers and minimize company liability.
•Reviewed and executed supply chain transfers for purchase orders.
•Oversaw freight management system with proactive attention to potential delays and resolutions.
•Maintained accurate and updated records and reviewed data to evaluate department performance.
•Researched item history to identify root cause for discrepancies between inventory and stock records.
•Conducted monthly, quarterly and yearly inventories of warehouse stock.
•Ensured compliance with safety regulations by regularly inspecting warehouse equipment and facilities.
•Developed corrective action plans when non-compliance issues were detected in the supply chain process
•Request the purchase of necessary materials for the Production staff
•Manage the operation of the entire Production floor
Maintain Production quality
•Daily checkups of every department looking for safety, effectiveness and any other problems department leads may have
•Approve jobs in the Production Manager bin and stage them with computer software
•Sign off on job approval of rejected merchandise, when applicable
•Confirm that each department is ensuring the standards and quality that are expected at Super Color Digital
•Stage jobs in Production, beginning with Preflight, using the computer system
•Attend Production meetings, be ready to contribute advice and status of current Work Orders as well as open Work Orders
•Create spreadsheets and documents that describe status of Work Orders and procedures used on the machines
•Oversee and facilitate all production departments including purchasing, stockroom, shipping, receiving and drivers
•Adhere to scheduled timelines for all scheduled shipments
•Create Daily Production Reports which are given to Director of Operations
•Maintain lockdown protocols for secured graphic projects
•Manage unacceptable employee performance using Disciplinary Action Notices, counseling, and regular performance evaluations
•Host daily operation and status meetings with multiple departments
•Oversee all daily requirements and scheduling for next shift
•Train personnel on workflow with the ability to lead, coach and inspire teams to excel and meet deadlines
•Communicate frequently with Director of Operations and implement decisions through department leads
•Check that all information regarding Work Order is correct before accepting job, make sure that employees perform duties perfectly and check that all information is correct regarding Work Order/merchandise before allowing a job to be shipped out from Super Color Digital
Leadership skills
Ability to follow instructions
Management temperament
Multitasking ability
Knowledge of record keeping
Communication Teamwork
Good Team Skills
Customer Service