Mary Wagner

• Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
• Supervised, directed and motivated high-quality performance from nursing staff.
• Reviewed department performance and adjusted coverage to compensate for changing conditions.
• Managed 75 nurses and nursing activities in 400 +-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
• Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .

• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
• Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet recovery goals.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.

Assisted with the management, treatment and schedule of hospitalized dialysis patients, both chronic and acute.

Managed a chronic and acute dialysis program at Regions Hospital. Contracted with three other local hospitals in the area to do all dialysis treatments on hospitalized patients. Managed staff to coordinate treatments.

I was a staff dialysis nurse for chronic and acute patients.