Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Matthew Keegan Jen

Sunnyvale,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experience with leadership amongst peers and strangers alike. Mission orientated, focused on the task and the understanding that it takes priority over everything else. Effective people skills make it easy to bond with coworkers and create a coherent chemistry with teammates which helps maintain a productive work flow. Experience in previously stressful work environments has helped harden my decision making, and has made me decisive in otherwise challenging situations. My strongest personal value of selflessness makes it easy to pick up work where other people may not be available to do so. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Track Supervisor

K1 Speed
Santa Clara , CA
06.2021 - 04.2022
  • Maintained tools and equipment to foster safe and consistent operation.
  • Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
  • Supervised team member performance to meet client deadlines and requirements.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Served customers and followed outlined steps of service.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.
  • Identified issues, analyzed information and provided solutions to problems.
  • Supervised a team of 3-6 which helps 400+ customers daily.

Associate

Walmart
Mountain View, CA
06.2020 - 01.2021
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Educated new hires on company policies and procedures by designing and developing training program.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Gathered, organized and input information into digital database.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Observed packing operations to verify conformance to specifications.
  • Frequently inspected production area to verify proper equipment operation.
  • Supervised the delivery of over 200 grocery orders on average per day.

Education

No Degree - GED

Freemont High School
Sunnyvale
06.2020

Associates - Administration of Justice

De Anza
San Jose
12.2022

Skills

  • Critical Thinking Skills
  • Production Standards
  • Employee Observations
  • Lockout and Tagout Procedures
  • Daily Progress Reports
  • Active Listening
  • Reading Comprehension
  • Equipment Tracking
  • Training Junior Team Members
  • Time Management
  • Equipment Inspection
  • Daily Logs
  • Customer Satisfaction
  • Social Perceptiveness
  • Complex Problem-Solving
  • Project Deadlines
  • Project Requirements
  • Standard Operating Procedures Understanding
  • Worksite safety

Affiliations

  • Boy Scouts Of America
  • California Highway Patrol

Timeline

Track Supervisor

K1 Speed
06.2021 - 04.2022

Associate

Walmart
06.2020 - 01.2021

No Degree - GED

Freemont High School

Associates - Administration of Justice

De Anza
Matthew Keegan Jen