Mia Espinoza
Torrance,CA
Summary
Third-year history student looking for an internship position. Experienced in applying communication and time management skills in various environments. Positive and upbeat attitude while greeting and interacting with customers and answering calls. Eager to expand my skill set while working at a corporation.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
LMU William H. Hannon Library
Los Angeles, CA
09.2022 - Current
- Greeted patrons entering establishments, determined purpose of visit and directed them to specific destinations.
- Oversaw and took office supply inventory with focus on equipment quality and whereabouts.
- Answered multi-line phone system and promptly transferred calls.
- Resolved patron concerns regarding technological problems or issues with their library account.
Tutor
Self-employed
Torrance, CA
06.2019 - 06.2022
- Contacted assigned students to schedule mutually convenient tutoring sessions
- Engaged actively with students to build confidence in subject matter and help improve study methods
- Created and maintained a warm and welcoming tutoring environment conducive to learning
- Personalized lessons to meet the individual needs of each student.
Student Peer
Office Of First-Year Experience At BYU
Provo, UT
04.2021 - 12.2021
- Communicated and organized meetings with each of the seventy- five assigned students to establish good relationships with them
- Maintained confidentiality regarding grades and personal information in keeping with the ethics code
- Counseled students regarding educational issues, such as course and program selection, class scheduling and registration, and school adjustment
- Prepared reports on students' educational and personal progress as required by administration
- Attended meetings, educational conferences, and training workshops.
Education
History
Brigham Young University
Provo, UtahHistory
El Camino College
Torrance, CABachelor of Arts - History
Loyola Marymount University
Los Angeles, CA05.2024
Skills
- Time management
- Active listener
- Leadership
- Encouraging and Motivating Students
- Clear Instruction and Communication
Languages
Spanish
Elementary
Timeline
Front Desk Receptionist
LMU William H. Hannon Library
09.2022 - Current
Student Peer
Office Of First-Year Experience At BYU
04.2021 - 12.2021
Tutor
Self-employed
06.2019 - 06.2022
History
Brigham Young University
History
El Camino College
Bachelor of Arts - History
Loyola Marymount University