Adobe Suite
Daniel J Bernal
Digital Media Professional
Chandler,AZ
Summary
Obtain a digital media content creation, digital media processing, or media application processing position where I can use my passion for technology, sports, music and entertainment in a role where I can make a significant contribution to the success of the company.
Enthusiastic digital media specialist (content creation, processing, application processing) eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of digital media content creation, processing and training in application development. Motivated to learn, grow and excel in media processing industry.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
IT Technician (Paid Internship)
Network Systems & Solutions
Tempe, AZ
08.2021 - Current
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Maintain, configure, upgrade customer PCs through replacement and repair.
- Assist customers on-site with desktop & notebook computer issues.
- Assist call-ins, live chat or remote desktop connections to assist customers with technical difficulties.
- Assist in small business network installations.
- Assist customers and staff with hardware and software challenges.
Spa Service Technician
Sunset Spas of Arizona
11.2013 - 07.2021
- Evaluated customer spas according to predetermined checklist and noted issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Cleaned and lubricated parts to keep equipment operating at peak performance. Documented all changes and actions in computer-based tracking system.
- Installed new spa equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Demonstrated increased knowledge of company products and equipment.
- Repaired spa electrical, plumbing and electrical control panel issues.
- Supported spa warehouse receiving, stocking, picking
Front Desk Associate
Arm Inc.
Chandler, AZ
09.2011 - 10.2013
- Interacted with patients and customers on a daily basis.
- Helped patients check in, validate insurance and billing details.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Used internal software to process reservations, check-ins and check-outs.
Team Member, Summer Camp Counselor
Lifetime Fitness, Kids Academy
Gilbert, AZ
05.2008 - 07.2011
- Greeted, acknowledged, and interacted with members and guests in a friendly and professional manner.
- Engaged children in interactive activities that include storytelling, organized arts and crafts, singing, and games in the Kids Academy.
- Monitored and interacted with children to maintain a safe and healthy environment with respect to the toys, sports equipment, other children, and surroundings.
- Maintained the Kids Academy and other program areas by following a cleaning checklist and performing assigned tasks.
- Implemented camp activities fostering physical, social and emotional growth.
- Led groups of children safely through variety of camp activities.
Education
Bachelor of Arts - Digital Culture: Graphic Information Technology, Engineering
Arizona State University
Tempe, AZ 01.2020 - 12.2021
Associate of Arts - General Studies
Chandler Gilbert Community College
Chandler, AZ 08.2017 - 12.2019
High School Diploma -
Perry High School
Gilbert, AZ 08.2007 - 05.2011
Skills
Mechanical expertise
undefinedSoftware
3D Modeling (Maya)
C, C#, Java, JavaScript, HTML, CSS
MS Office
Timeline
IT Technician (Paid Internship)
Network Systems & Solutions
08.2021 - Current
Bachelor of Arts - Digital Culture: Graphic Information Technology, Engineering
Arizona State University
01.2020 - 12.2021
Associate of Arts - General Studies
Chandler Gilbert Community College
08.2017 - 12.2019
Spa Service Technician
Sunset Spas of Arizona
11.2013 - 07.2021
Front Desk Associate
Arm Inc.
09.2011 - 10.2013
Team Member, Summer Camp Counselor
Lifetime Fitness, Kids Academy
05.2008 - 07.2011
High School Diploma -
Perry High School
08.2007 - 05.2011
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