Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Erin England

Homedale

Summary

Dynamic professional with a proven track record at Domino's Pizza, excelling in customer service and team leadership. Recognized for enhancing operational efficiency and training staff on compliance management. A quick learner with strong problem-solving skills, committed to fostering a positive work environment and delivering exceptional service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Temp Worker

LaborMax Staffing
07.2025 - Current
  • Directed traffic flow around work zones to ensure safety for pedestrians and workers.
  • Monitored road conditions and communicated hazards to team members effectively.
  • Trained new flaggers on safety standards, signaling techniques, and equipment usage.
  • Conducted regular inspections of traffic control devices for functionality and visibility.

Assistant Manager in Training

Domino's Pizza
10.2024 - 04.2025
  • Assisted in training team members on operational procedures and customer service standards.
  • Executed daily inventory management to ensure stock availability and reduce waste.
  • Coordinated scheduling to optimize staff coverage during peak hours and improve service efficiency.
  • Monitored food safety practices to maintain compliance with health regulations and company policies.

Shift Leader

Domino's Pizza
09.2024 - 10.2024
  • Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
  • Coordinated team schedules to optimize coverage during peak hours and maintain service quality.
  • Monitored inventory levels, reporting discrepancies to ensure accurate stock management.
  • Resolved customer complaints promptly, fostering a positive dining experience and encouraging repeat business.

Customer Service Representative

Domino's Pizza
04.2024 - 09.2024
  • Provided exceptional customer service, resolving inquiries and complaints efficiently.
  • Processed orders accurately using point-of-sale systems to ensure timely deliveries.
  • Collaborated with team members to enhance workflow and improve service delivery speed.
  • Assisted in training new staff on operational procedures and customer interaction techniques.

Delivery Driver, Trainer

Domino's Pizza
11.2023 - 04.2024
  • Trained new delivery drivers on safety protocols and operational procedures.
  • Developed instructional materials to enhance driver training programs.
  • Conducted performance evaluations to assess driver competency and adherence to standards.

Revenue Officer

Idaho Tax Commission
01.2023 - 05.2023
  • Analyzed financial data to identify revenue trends and opportunities for improvement.
  • Assisted in developing and implementing revenue strategies to enhance organizational growth.
  • Collaborated with cross-functional teams to ensure alignment on revenue goals and initiatives.

Caregiver

ComForCare
11.2021 - 01.2022
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Administered medications according to prescribed schedules, maintaining adherence.
  • Developed personalized care plans in collaboration with healthcare professionals.
  • Monitored client health conditions, documenting changes for timely intervention.

Caregiver, Personal Assistant

Allegiant Home Care
08.2021 - 11.2021
  • Provided compassionate care to clients, ensuring comfort and safety in daily activities.
  • Assisted clients with personal hygiene, meal preparation, and medication management.
  • Developed strong relationships with clients, fostering trust and improving overall well-being.
  • Implemented care plans tailored to individual client needs, enhancing quality of life.

Delivery Driver

Idaho Pizza
04.2021 - 06.2021
  • Communicated with dispatch to confirm routes and address any delivery challenges.
  • Maintained vehicle cleanliness and performed routine inspections for safe operation.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Barista, Cashier

Moxie Java
09.2020 - 11.2020
  • Operated espresso machine and brewed high-quality coffee beverages.
  • Provided exceptional customer service, fostering positive guest experiences.
  • Maintained cleanliness and organization of workstations and dining areas.

Community Support Worker

Consumer Direct Care Network
09.2019 - 11.2020
  • Provided individualized support to clients, enhancing their daily living skills and promoting independence.
  • Collaborated with multidisciplinary teams to develop tailored care plans addressing client needs and goals.
  • Implemented community engagement activities, fostering social connections and reducing isolation among clients.
  • Maintained accurate documentation of client progress and service delivery, ensuring compliance with regulatory standards.

Swim Instructor

YMCA of Idaho
06.2019 - 08.2020
  • Instructed swim lessons for diverse age groups, ensuring safety and engagement.
  • Developed individualized training plans based on student skill levels and goals.
  • Monitored student progress, providing constructive feedback to enhance skills.
  • Organized and led group activities to promote teamwork and water safety awareness.

Courtesy Clerk, Deli Clerk

Albertsons
10.2018 - 10.2019
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Maintained cleanliness and organization of store areas, enhancing operational efficiency.
  • Processed transactions accurately and efficiently at checkout stations.
  • Stocked shelves and organized products to maximize accessibility for customers.

Volunteer/Slide Attendant

YMCA of Idaho
07.2016 - 11.2016
  • Monitored and ensured guest safety on slides during operation.
  • Provided exceptional customer service, assisting guests with inquiries and concerns.
  • Maintained cleanliness and organization of slide areas to enhance guest experience.
  • Trained new staff on safety protocols and operational procedures for effective performance.

Education

In Progress GED -

GED Classes
Nampa, ID

Skills

  • Quick learner
  • Stress tolerance
  • Compliance management
  • Employee engagement
  • Positive attitude
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Cash handling
  • Team leadership
  • Problem-solving

Certification

  • Certified Traffic Control Flagger, ATSSA - 8/2025-8/2029
  • Certified Canine Good Citizen Evaluator - Dino Dog K9 Training 2025-2027
  • Certified AKC Fetch Judge - Dino Dog K9 Training 2025-2027

Timeline

Temp Worker

LaborMax Staffing
07.2025 - Current

Assistant Manager in Training

Domino's Pizza
10.2024 - 04.2025

Shift Leader

Domino's Pizza
09.2024 - 10.2024

Customer Service Representative

Domino's Pizza
04.2024 - 09.2024

Delivery Driver, Trainer

Domino's Pizza
11.2023 - 04.2024

Revenue Officer

Idaho Tax Commission
01.2023 - 05.2023

Caregiver

ComForCare
11.2021 - 01.2022

Caregiver, Personal Assistant

Allegiant Home Care
08.2021 - 11.2021

Delivery Driver

Idaho Pizza
04.2021 - 06.2021

Barista, Cashier

Moxie Java
09.2020 - 11.2020

Community Support Worker

Consumer Direct Care Network
09.2019 - 11.2020

Swim Instructor

YMCA of Idaho
06.2019 - 08.2020

Courtesy Clerk, Deli Clerk

Albertsons
10.2018 - 10.2019

Volunteer/Slide Attendant

YMCA of Idaho
07.2016 - 11.2016

In Progress GED -

GED Classes
Erin England