Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Senior Enterprise Architect
Naval Information Warfare Command - Atlantic
North Charleston, United States
12.2021 - 11.2022
Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Defined enterprise processes and best practices and tailored enterprise processes for applications.
Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
Managed and monitored installed systems for highest level of availability.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Created plans and communicated deadlines to complete projects on time.
Worked with customers to understand needs and provide excellent service.
Solution Architect
Marine Corps System Command Solutions Identity Man
North Charleston, South Carolina
01.2020 - 11.2021
Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
Assisted [Type] and [Type] teams in responses to customer and prospective customer evaluations, escalations and technical requirements documents.
Managed project planning, resource allocation, scope, schedule, status and documentation.
Created strong relationships with key decision makers as trusted consultant of [Type] product line.
Managed and delivered advanced customization and configuration for [Type] solutions.
Worked closely with product teams to define and prioritize partner feature requests
Communicated with partners and clients to update product and implementation status at technical or functional level.
Requirements Manager
Marine Corp Network Infrastructure System
North Charleston, South Carolina
01.2019 - 01.2020
Built and utilized reporting systems to keep customers and management in loop with latest information.
Supervised and mediated separation of [Type] programs with [Type] providers during corporate split.
Managed and motivated project teams to promote collaboration and keep members on-task and productive.
Gathered and disseminated project materials at key points to stakeholders.
Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
Communicated with [Type] team members to keep project on schedule.
Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
Produced reports and updated customers and senior leaders on progress and roadblocks.
Task Manager
Marine Corp Systems Command
North Charleston, South Carolina
01.2017 - 01.2019
Recruited and oversaw personnel to achieve performance and quality targets.
Reported regularly to managers on project budget, progress and technical problems.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
Maintained open communication by presenting regular updates on project status to customers.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Used Microsoft Word and other software tools to create documents and other communications.
Systems Engineering Team Lead
White House Communications Agency
North Charleston, South Carolina
01.2011 - 10.2012
Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems.
Coordinated sampling and analysis tasks for ongoing production efforts to verify quality of finished products.
Conducted site assessments for planned projects, verifying viability of location choices and illustrating potential obstacles.
Participated in formal internal design reviews of proposed products and components, providing input on potential technical improvements.
Developed work plans for various personnel roles, designing to suit required competencies and technical goals of ongoing efforts.
Reviewed and checked technical drawings by architectural technicians, CAD technicians and drafters.
Education
Bachelor of Science - Business Administration And Management
Southern Wesleyan University
Central, SC
01.2011 - 12.2016
Skills
Customer proposals
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Work Availability
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Timeline
Senior Enterprise Architect
Naval Information Warfare Command - Atlantic
12.2021 - 11.2022
Solution Architect
Marine Corps System Command Solutions Identity Man
01.2020 - 11.2021
Requirements Manager
Marine Corp Network Infrastructure System
01.2019 - 01.2020
Task Manager
Marine Corp Systems Command
01.2017 - 01.2019
Systems Engineering Team Lead
White House Communications Agency
01.2011 - 10.2012
Bachelor of Science - Business Administration And Management
Southern Wesleyan University
01.2011 - 12.2016
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