Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

TIONA CLARK

Houston ,TX

Summary

Detail-oriented administrative professional and Texas Notary offering excellent documentation, communication and organizational skills. Proven ethics and dedication to legally-sound operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Remote Online Notary

Notarize
, TX
01.2021 - Current
  • Checked documents and identifying credentials for all parties.
  • Administered oath to document signers to obtain affirmation of truth.
  • Updated journal with names and dates for permanent record.
  • Looked for signs of fraud or coercion and refused notarization.
  • Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
  • Software: Notarize, One Notary, Excel, G-Suite

Lead Receptionist and Administrative Assistant

Mediatech Institute
Houston , TX
07.2019 - 02.2020
  • Performed follow- up and built successful rapport with clients, students, and vendors.
  • Optimized business operations, streamlined and strengthened daily front desk functions.
  • Performed data entry, parcel and mail distribution.
  • Executed stock reintegration of textbooks, account setup, facility scheduling and school calendar maintenance.
  • Provided faculty support through quarterly Google classroom set up.
  • Used internal software to process reservations, check-ins and check-outs.
  • Monitored office supplies by checking inventory and placing orders.
  • Used quick response and dynamic service skills to build relationships with patrons, improving student and applicant retention rate.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Pre-screened applicants and scheduled interviews with appropriate team members if needed.
  • Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
  • Software: FileMaker Pro, Microsoft Office Suite (Word, Excel, Outlook), Google Classroom.

Administrative Support & Assistant Recruiter

PrideStaff
01.2017 - 01.2019
  • Provided administrative support to executive and sales departments, and established clients
  • Provided direct coordination & research assistance to CEO
  • Prepared detailed documents and reports in adherence administrative processes.
  • Hired, managed, developed and trained candidates, established and monitored goals, and administered salaries to candidates.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Managed supervisor's itinerary and appointments and streamlined scheduling procedures.
  • Acted as main point-of-contact for over 60 event employees, supporting administrative needs and on site tasks efficiently.

Education

B.A.A.S - Communication

University of Houston Victoria
Victoria, TX
06.2023

A.A - Communication

Houston Community College
08.2021

Skills

  • Documentation skills
  • Recordkeeping abilities
  • Document review
  • Notary background
  • Fraud understanding
  • Proficient in Microsoft Office Suite and Adobe Creative Suite
  • Database Management
  • Filing and data archiving
  • Business administration
  • Spreadsheet management

Additional Information

  • AWARDS - National Society of Collegiate Scholars Honors Society and Houston Community College Dean’s List Fall 2017, Fall 2020, and Spring 2021.

Certification

  • NNA - Certified Notary Public and Loan Signing Agent
  • Texas Remote Online Notary Commission

Timeline

Remote Online Notary

Notarize
01.2021 - Current

Lead Receptionist and Administrative Assistant

Mediatech Institute
07.2019 - 02.2020

Administrative Support & Assistant Recruiter

PrideStaff
01.2017 - 01.2019

B.A.A.S - Communication

University of Houston Victoria

A.A - Communication

Houston Community College

Similar Profiles

CREATE PROFILE