Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, OneNote & Access)
Katrina Williams
Richmond,VA
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Experience working in-office, hybrid, and remote work environments.
Provides comprehensive administrative support to upper level management & teams. Exceptional at managing calendars, preparing reports, coordinating meetings, supplies & inventory, travel, shipping & receiving, onboarding, conference room logistics & management, task management, Human Resources, hiring boards, operation management, and customer support. Highly proficient in the use of administrative & business software/programs and office equipment. Demonstrates excellent customer service, problem-solving, and communication skills.
Overview
15
15
years of professional experience
15
15
Certification
1
1
Language
Work History
Senior Executive Admin
Electrosoft Services Inc/Defense Logistics Agency
01.2019 - 01.2024
- Maintained office supply inventory, assisted with onboarding procedures, managed calendars, handled information requests, and provided customer support.
- Provided exceptional support to senior leadership during critical business events, including conferences, meetings, and presentations.
- Streamlined office operations by implementing efficient administrative systems and processes.
Administrative Support Specialist
USFS - U.S. Federal Solutions/DLA
09.2017 - 12.2018
- Provided administrative support to the J6 Director and SESs, managed conference room reservations, assisted with task management, and handled travel arrangements.
- Streamlined scheduling tasks for multiple managers, ensuring optimal use of resources and reduced conflicts in availability.
- Assisted in the onboarding process of new team members by providing training materials, coordinating schedules, and providing support during the transition period.
Operations Manager
The Cogar Group/ARNG - Army National Guard
03.2017 - 09.2017
- Supported the Chief of the Business Transformation office for the Chief of Staff for the Army National Guard, assisted with optimization of the IMS system, and managed task workflow.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
Combat Awards Specialist
The Cogar Group/ Army National Guard
02.2017 - 03.2017
- Managed and maintained the awards database, verified eligibility of data, and prepared reports and correspondence.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Worked independently and collected accurate information, research historical documents for use in recommendations for improved operations and action processing
Administrative Specialist
TISTA Science & Technology Inc/Army National Guard
01.2016 - 11.2016
- Provided administrative support to the Branch Chief, managed schedules, received visitors, and conducted research.
- Managed appointments, and travel arrangements for executives, ensuring seamless coordination of events & logistics.
- Created and updated records and files to maintain document compliance.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
Administrative Assistant
Serco Inc
11.2014 - 01.2016
- Provided administrative support to the VP of Transportation & Infrastructure, assisted with research and analysis, and managed shipping, inventory, and facility requests.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information. Provided human resources assistance while onboarding new employees.
Executive Assistant
Arrowpoint Corp/ Army National Guard
04.2013 - 11.2014
- Provided high-level administrative support to the G6 and Deputy G6 of the Army National Guard, managed visitors, and assisted with research and analysis.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
Administrative Assistant
TISTA Science & Technology Inc/Army National Guard
07.2011 - 04.2013
- Provided administrative support to the Chief of the Business Transformation Office, conducted research, and maintained databases.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital organization information. Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Administrative Assistant
ActioNet Inc/Army National Guard
04.2009 - 07.2011
- Provided administrative support to the Chief of the Business Transformation Office, conducted research, and maintained databases.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported executive staff through scheduling meetings, calendar management, coordinating travel arrangements, and preparing crucial documents.
Education
Bachelor of Science - Information Technology
University of Phoenix
Richmond, VA05.2025
Associate of Applied Science - Information Technology
University of Phoenix
Manassas Park, VA03.2013
Information Systems/Pre-Physical Therapy
Virginia Commonwealth University
Richmond, VA05.2002
High School Diploma -
Manassas Park High School
Manassas Park, VA06.2001
Skills
- Microsoft Office - Word, Excel, Powerpoint, Visio, Outlook, SharePoint, Teams,
- Executive Schedule & Calendar Management
- Performance Improvement
- Administrative Support
- Office Management
- Human Resources Support
- Detail Oriented
- Executive Support
- Adobe Dreamweaver CS5/Adobe Pro
- Mail Management
- Reliable and Responsible
- DTS - Defense Travel System/Travel Administrator/Coordinator
- TMT - Task Management Tool
- ReserveIt (AgilQuests & Navigator)
Certification
- DLA Annual Security & Counterintelligence Awareness Training 08/2023
- PII (Personal Identifiable Information) Certificate 08/2023
- Defense Travel System Certificate 09/2021
- ISR (Installation Status Report) Service Certificate 01/2012
- DOD Information Awareness/Cyber Certificate 01/2023
- ISR (Installation Status Report) Infrastructure 01/2012
- Equal Opportunity Training Certificate 4/2016
- OPSEC (Operational Security) Certificate 08/2022
- IPERMS (Integrated Personnel Electronic Records Management System) Certificates 04/2016
- Security + Training Certificate 02/2013
- Mail Handler Clerk 4/2017
- National Association of Credit Management 05/2005-12/2005 (Principles of Business Credit Certificate, Accounting Certificate, Financial Analysis Certificate)
Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteHybridOn-SiteImportant To Me
Work-life balanceWork from home optionCompany CultureFlexible work hoursSoftware
Microsoft Teams
Zoom
Adobe Pro
SharePoint
Quote
“Happiness keeps you Sweet , Trials keep you Strong, Sorrows keep you Human, Failures keep you Humble, Success keeps you Glowing, But Only faith Keeps You Going! Be Happy Live Simply.”
Abhysheq Shukla
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Assisted supervising a team of 10 staff members.
- Collaborated with team of 10 in the development of a Administrative Assistant SOP.
- Recognized for helping assist in stopping a trafficking ring, through my research and persistence in not approving a credit application due to missing/false information, while working at United Rentals as a Credit Support Rep.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Technology
Crime Shows
Romantic Comedies
Outdoors
Spending Time with Family & Friends
Timeline
Senior Executive Admin
Electrosoft Services Inc/Defense Logistics Agency
01.2019 - 01.2024
Administrative Support Specialist
USFS - U.S. Federal Solutions/DLA
09.2017 - 12.2018
Operations Manager
The Cogar Group/ARNG - Army National Guard
03.2017 - 09.2017
Combat Awards Specialist
The Cogar Group/ Army National Guard
02.2017 - 03.2017
Administrative Specialist
TISTA Science & Technology Inc/Army National Guard
01.2016 - 11.2016
Administrative Assistant
Serco Inc
11.2014 - 01.2016
Executive Assistant
Arrowpoint Corp/ Army National Guard
04.2013 - 11.2014
Administrative Assistant
TISTA Science & Technology Inc/Army National Guard
07.2011 - 04.2013
Administrative Assistant
ActioNet Inc/Army National Guard
04.2009 - 07.2011
Bachelor of Science - Information Technology
University of Phoenix
Associate of Applied Science - Information Technology
University of Phoenix
Information Systems/Pre-Physical Therapy
Virginia Commonwealth University
High School Diploma -
Manassas Park High School
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