Yasmin byrd
Clinton,MD
Summary
Detail-oriented Administrative Professional with 10+ years of customer service and 5 years of supervisory experience supporting daily operations, scheduling, payroll, and documentation. Proven ability to manage records, prepare reports and presentations, coordinate staff, and serve as a reliable point of contact for leadership, clients, parents, and the public. Recognized for strong communication, organization, and the ability to remain calm, professional, and efficient in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Supervisor
Admiral Security Services, Inc.
Bethesda, MD
01.2024 - Current
- Supervised and scheduled security staff, processed payroll, and ensured accurate timekeeping while delivering professional customer service
- Prepared incident reports, shift logs, and administrative records with strong attention to detail
- Created and delivered PowerPoint presentations for training, safety briefings, and management meetings
- Served as a liaison between management, staff, and the public, resolving issues professionally and maintaining a positive environment
Supervisor
Securitas Security Services USA
Arlington VA
09.2019 - 01.2024
- Supervised and scheduled security staff and ensured accurate timekeeping while delivering professional customer service
- Prepared incident reports, shift logs, and administrative records with strong attention to detail
- Assist with Creating and delivered PowerPoint presentations for training, safety briefings, and management meetings
- Served as a liaison between management, staff, and the public, resolving issues professionally and maintaining a positive environment
Server
Longhorn Steakhouse
Largo Md
09.2015 - 10.2019
- Provided exceptional customer service, ensuring guest satisfaction throughout dining experience.
- Assisted in menu knowledge, effectively communicating specials and recommendations to guests.
- Maintained cleanliness and organization of dining area, enhancing overall restaurant ambiance.
- Processed orders accurately using point-of-sale system, minimizing errors during transactions.
Lead Teacher
Blarney Academy
District Heights, MD
06.2013 - 09.2019
- Supervised classroom staff, maintained daily schedules, and ensured a safe, nurturing, and structured learning environment
- Communicated regularly with parents regarding student progress, behavior, and developmental milestones
- Maintained accurate classroom records, attendance, incident reports, and compliance with licensing and safety regulations
Education
High School Diploma - Child Development
Suitland Highschool
Suitland MD06.2013
Skills
Skills
Leadership & Team Supervision
Customer Service & Client Relations
Classroom & Behavior Management
Conflict Resolution & De-escalation
Safety, Security & Compliance
Scheduling, Timekeeping & Payroll Support
Multitasking in Fast-Paced Environments
Clear Verbal & Written Communication
Record Keeping & Documentation
Training & Onboarding
Problem Solving & Decision Making
Professionalism & Reliability
Timeline
Supervisor
Admiral Security Services, Inc.
01.2024 - Current
Supervisor
Securitas Security Services USA
09.2019 - 01.2024
Server
Longhorn Steakhouse
09.2015 - 10.2019
Lead Teacher
Blarney Academy
06.2013 - 09.2019
High School Diploma - Child Development
Suitland Highschool