JENNIFER KROLL
Greensboro
Summary
Senior Buyer/Procurement & Supply Chain Analyst with over 14 years of international supply chain experience. Oversees critical inventory and transportation functions that support the achievement of organizational goals and KPIs for product delivery and customer satisfaction. Skilled research and forecasting abilities with strengths in communication and key relationship / inter-departmental management. Successful international logistics management throughout supply chain disruptions and complex pandemic complications.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sr International Supply Chain Specialist
Grass America, Inc
05.2010 - Current
- Exceptional management of Asian & Western European Supplier relationships
- Consistent and reliable monitoring of on time delivery to meet customer expectations, while ensuring cost competitiveness
- Verify suppliers' adherence to agreed upon processes; conduct risk management with Quality Dept as needed
- Execute confirmation of production schedules for all suppliers
- Established daily consultation with Warehouse, Production, Shipping and Receiving to update Sales and Customer Service on any delays or amendments to orders
- Support Product Development with part number set up and new engineering applications' processes
- Ensure import / export compliance procedures are in place, executed and amended as required
- Global logistics management for Asia, Europe and South America
Lead Outreach Consultant
Right Management, Inc
02.2009 - 05.2010
- Evaluated program effectiveness using performance metrics tracking systems which guided enhancements in service delivery quality for all candidates.
- Increased community awareness by organizing and implementing various outreach programs.
- Developed innovative solutions for overcoming barriers to service access among underserved communities.
- Trained new team members in effective outreach strategies, contributing to increased organizational capacity.
Administrative Director & Consultant
Automotive Strategy Corporation
05.2001 - 02.2009
- Translated technical documents from English to German and from German to English
- Extensive proposal writing for German clientele, such as Audi, Volkswagen, BMW and Daimler
- Team development of over 100 questionnaires
- Compiled and wrote intermediate & final reports, including research on varying topics, such as safety, fuel efficiency, etc
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Implemented data management systems to track key performance metrics and inform strategic decision making.
- Enhanced interdepartmental collaboration through the implementation of project management tools and strategies.
Education
B.A. With Honors - Germanic Studies
Michigan State University
B.A. With Honors - Political Theory/Constitutional Democracy
Michigan State University
B.A. - Religious Studies
Michigan State University
East Lansing, MIM.A - Political Science
Universitaet Hamburg
Skills
- MS Office; pro Alpha (ERP and MRP system)
- Dependable Team Leadership
- Successful Vendor Relations
- Analytical & Strategic Planning & Procurement
- Effective Interdepartmental Project Planning
- Efficient & Stable International Logistics Management
- Fluent in German; proficient in Spanish
Certification
C.P.S.M. Certified Professional in Supply Chain Management
October 2017
OSHA certified
Internal Audit Management with Quality Dept.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets to use whenever software was unavailable
- Documented & resolved inventory discrepancies, leading to better communication between Quality and Warehouse Depts, as well as greater reliability within Planning & Procurement
- Maintained quarterly logistics cost savings even during supply chain complications
- Improved inventory turns to 3.5
- Maintained daily, reliable communication between departments to ensure customer satisfaction
- Analyzed inventory SKUs from all suppliers monthly to combine / reduce SKUs that were no longer purchased, saving money and promoting efficiency in production
Affiliations
- APICS – Association for Supply Chain Management of the Triad
- ISM - Institute for Supply Chain Management
- Triad Women Leaders
Timeline
Sr International Supply Chain Specialist
Grass America, Inc
05.2010 - Current
Lead Outreach Consultant
Right Management, Inc
02.2009 - 05.2010
Administrative Director & Consultant
Automotive Strategy Corporation
05.2001 - 02.2009
B.A. With Honors - Germanic Studies
Michigan State University
B.A. With Honors - Political Theory/Constitutional Democracy
Michigan State University
B.A. - Religious Studies
Michigan State University
M.A - Political Science
Universitaet Hamburg
C.P.S.M. Certified Professional in Supply Chain Management
October 2017
OSHA certified
Internal Audit Management with Quality Dept.
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