Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JUDITH MONTELONGO

Austin,TX

Summary

Passionate about enhancing beauty and wellness through comprehensive skincare routines. Known for productive and efficient task completion with a focus on client satisfaction. Skilled in facial treatments, skin analysis, and product recommendation to address diverse skin concerns. Excel in communication, empathy, and time management to provide exceptional customer service and foster lasting relationships.

Overview

Work History

Front Desk Receptionist

Melluzi academy
Austin, TX
06.2024 - 09.2024
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Explained policies and procedures to visitors.
  • Scheduled and confirmed appointments for clients and staff.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying, and scanning materials.
  • Gave info of products and services in detail

RETAIL/ EXPO/ SERVER/Hostess Manager

MOUR CAFE
AUSTIN, TX
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
  • Assigned patrons to tables suitable for needs and restaurant section rotation
  • Supported servers, food runners, and bussers with keeping the dining area ready for every guest
  • Watched dining area staff to evaluate server loads and calculate accurate wait times
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders
  • Approached browsing customers to initiate conversations to determine buying preferences
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Order management
  • Supply restocking
  • During peak hours make sure everything is organized and restocked
  • Always attentive to tables
  • Bussed tables quickly for next to arrive/seat.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health safety guidelines when preparing and serving food products.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.

HOSTESS

J. ALEXANDERS
  • Watched dining area staff to evaluate server loads and calculate accurate wait times
  • Answered customer questions about hours, seating, and menu information
  • Assigned patrons to tables suitable for needs and restaurant section rotation
  • Supported servers, food runners, and bussers with keeping the dining area ready for every guest
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

KITCHEN

TIFF'S TREATS
SAN ANTONIO, TX
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items
  • Oversaw food preparation and monitored safety protocols
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Restocked fridge/walk-in
  • Controlled and handled ovens
  • Boxed cookies and made sure they were neatly packaged with what the customer requested.
  • Helped customers upfront
  • Washed dishes
  • Reorganized
  • Read customers' orders and making sure orders were correct.

Education

Esthetician

Melluzi Academy
Austin, TX
09-2024

Laser Technician

Texas Laser And Esthetics
Austin, TX
09-2024

High School Diploma -

Bowie High School
Austin, TX
05-2021

Skills

  • laser hair removal
  • wax
  • microneedling
  • deep cleaning facials
  • microdermabrasion
  • lash extensions/lash lift&tint
  • brow lamination&tint
  • high frequency
  • LED red/blue light
  • skin consultations
  • Problem Solving
  • Skill Building
  • product to know-how
  • salon managment
  • customer service
  • communication
  • Inventory Control
  • Hospitality services
  • Team Collaboration
  • Scheduling appointments
  • Chore Assignments
  • Regulating Schedules
  • Verbal and Written Communication
  • Service Delivery Management
  • Supply Ordering and Management
  • Collaboration and Teamwork
  • Infection Control
  • Skin rejuvenation

Languages

SPANISH

Timeline

Front Desk Receptionist

Melluzi academy
06.2024 - 09.2024

RETAIL/ EXPO/ SERVER/Hostess Manager

MOUR CAFE

HOSTESS

J. ALEXANDERS

KITCHEN

TIFF'S TREATS

Esthetician

Melluzi Academy

Laser Technician

Texas Laser And Esthetics

High School Diploma -

Bowie High School

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JUDITH MONTELONGO