Hi, I’m
Abigail Aragon
Los Angeles,CA
Summary
Hardworking and friendly Barista pursuing a new professional challenge with room for career growth. Background includes customer service, training and restaurant work in diverse environments. Adept at multitasking in fast-paced environments to meet customer needs and support team members.
Overview
5
years of professional experience
2
years of post-secondary education
2
Languages
Work History
StarbucksLos Angeles, CA
Barista /Barista Trainer
03.2019 - Current
Job overview
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Communicated clearly and positively with coworkers and management.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Handled currency and credit transactions quickly and accurately.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Answered questions about store policies and addressed customer concerns.
SubwayLos Angeles, CA
Crew Member
04.2018 - 04.2019
Job overview
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Processed customer refunds and exchanges according to established guidelines.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Pizza HutLos Angeles, California
Delivery Driver
10.2017 - 03.2018
Job overview
- Collected and verified telephone numbers, addresses and proper spelling of names.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
Venice Community Adult School & Skills Ctr. - University CASLos Angeles, CA
High School Equivalency Diploma
West Los Angeles CollegeCulver City, CA
Associate of Science from Health Sciences
08.2020 - Current
Skills
Leadership experience
Timeline
West Los Angeles College
Associate of Science from Health Sciences
08.2020 - Current
Barista /Barista Trainer
Starbucks
03.2019 - Current
Crew Member
Subway
04.2018 - 04.2019
Delivery Driver
Pizza Hut
10.2017 - 03.2018
Venice Community Adult School & Skills Ctr. - University CAS
High School Equivalency Diploma
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