Hi, I’m
Abigail Aragon
Los Angeles,CA
Summary
Hardworking and friendly Barista pursuing a new professional challenge with room for career growth. Background includes customer service, training and restaurant work in diverse environments. Adept at multitasking in fast-paced environments to meet customer needs and support team members.
Overview
5
years of professional experience
2
years of post-secondary education
2
Languages
Work History
StarbucksLos Angeles, CA
Barista /Barista Trainer
03.2019 - Current
Job overview
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Communicated clearly and positively with coworkers and management.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Handled currency and credit transactions quickly and accurately.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Answered questions about store policies and addressed customer concerns.
SubwayLos Angeles, CA
Crew Member
04.2018 - 04.2019
Job overview
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Processed customer refunds and exchanges according to established guidelines.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Pizza HutLos Angeles, California
Delivery Driver
10.2017 - 03.2018
Job overview
- Collected and verified telephone numbers, addresses and proper spelling of names.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
Venice Community Adult School & Skills Ctr. - University CASLos Angeles, CA
High School Equivalency Diploma
West Los Angeles CollegeCulver City, CA
Associate of Science from Health Sciences
08.2020 - Current
Skills
Leadership experience
Point of sale operation
Exceptional customer service
Friendly and outgoing
Creative problem solving
Professional telephone demeanor
Verbal and written communication
Organization
Teamwork and Collaboration
Attention to Detail
Adaptability
New hire training
Basic Computer Skills
Timeline
West Los Angeles College
Associate of Science from Health Sciences
08.2020 - Current
Barista /Barista Trainer
Starbucks
03.2019 - Current
Crew Member
Subway
04.2018 - 04.2019
Delivery Driver
Pizza Hut
10.2017 - 03.2018
Venice Community Adult School & Skills Ctr. - University CAS
High School Equivalency Diploma