Caasi Terry
Cordova,TN
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful work history comprising 30 years.
Overview
31
31
years of professional experience
Work History
Front Desk Medical Receptionist
Verzosa And Ungab Internal Medicine
08.2012 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing for over 100 patients daily
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system with High volume calls
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Transcribed high volume phone messages and relayed to appropriate personnel
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
- Supported office staff and operational requirements with administrative tasks.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
- Assisted with medical coding and billing tasks.
Medical Billing Assistant
Verzosa And Ungab Internal Medicine
04.2022 - Current
- Filed and updated patient information and medical records.
- Submitted 100's of claims weekly
- Posted payments and collections on regular basis.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
Front Desk Receptionist/Office Assistant
Rebecca Doss, DC
03.1992 - 06.2012
- Greeted patients professionally and strived to provide friendly, knowledgeable assistance.
- Scheduled appointments, communicated with patients and updated patient records
- Assisted Dr. Doss with preparing patients for their adjustments including some with special needs
- Made and received all phone calls for Dr. Doss
- Maintained waiting room area
- Office cashier for services rendered and products
- Ordered office supplies and products
- Reconciled day sheet
- Upon retirement of Dr. Doss, "relocated" over 250 patients
Education
High School Diploma -
Kingsbury High School
Memphis, TN05.1983
Some College (No Degree) - Art Appreciation
Southwest Community College/universite L'Angers
Memphis, TN/Angers, FranceSkills
- EHR Software e Clinical
- Customer/Patient Service
- Medical billing knowledge
- Adaptable to Provider schedules and patient needs
- Multitasking
References
Samuel T. Verzosa, MD
901-270-7236
Robyn LaVelle
901-451-0691
Timeline
Medical Billing Assistant
Verzosa And Ungab Internal Medicine
04.2022 - Current
Front Desk Medical Receptionist
Verzosa And Ungab Internal Medicine
08.2012 - Current
Front Desk Receptionist/Office Assistant
Rebecca Doss, DC
03.1992 - 06.2012
High School Diploma -
Kingsbury High School
Some College (No Degree) - Art Appreciation
Southwest Community College/universite L'Angers
Similar Profiles
Kylie HawleyKylie Hawley
Medical Assistant at Internal Medicine & Addiction MedicineMedical Assistant at Internal Medicine & Addiction Medicine
Younis SamaraYounis Samara
Research Assistant at Department of Internal Medicine, Faculty of Medicine, Cairo UniversityResearch Assistant at Department of Internal Medicine, Faculty of Medicine, Cairo University
Lolita FoxLolita Fox
Lead Registered Medical Assistant at NM Medicine (Gen. Internal Medicine/ Geriatrics)Lead Registered Medical Assistant at NM Medicine (Gen. Internal Medicine/ Geriatrics)
MaGwenta MooreMaGwenta Moore
Production Line Leader at Hershey FoodsProduction Line Leader at Hershey Foods
Joseph A. WilsonJoseph A. Wilson
Leadership Development Advisor at Youth VillagesLeadership Development Advisor at Youth Villages