Candice A Baker
Berkeley Heights
Summary
Manage water quality compliance, regulatory reporting, and financial planning for assigned treatment and distribution facilities. Coordinate local inspections, handle essential environmental permitting, and respond to escalated customer complaints to ensure safe, continuous utility service.
Overview
9
9
years of professional experience
Work History
Operations Specialist
New Jersey American Water Company
10.2017 - Current
- Compliance & Reporting: Manage monitoring programs to ensure all facilities meet EPA, state, and local environmental standards. File and maintain regulatory records and hazardous waste manifests.
- Permitting & Audits: Oversee permit modifications/renewals and participate in internal and external environmental audits.
- Financial Management: Assist in planning, preparing, and controlling the operations budget, including tracking invoices and processing permit fees.
- Problem Solving: Investigate and respond to escalated water quality complaints and take responsive action to mitigate environmental violations.
- Process Optimization: Review system operations, interpret instrumentation gauges, and suggest adjustments to improve water purification and distribution
Education
Bachelor of Arts - Sociology
William Paterson University of New Jersey
Wayne, NJ08.2019
Skills
- Operations management
- Process planning
- Operational efficiency
- Data analysis
- Risk mitigation
- Project management
- Planning and coordination
- Cross-functional communication
Timeline
Operations Specialist
New Jersey American Water Company
10.2017 - Current
Bachelor of Arts - Sociology
William Paterson University of New Jersey