Kaleb Cabello
Tyler
Summary
Experienced with diagnosing and repairing technical issues in field settings. Utilizes problem-solving skills to ensure efficient and reliable equipment performance. Knowledge of industry best practices and safety protocols guarantees high-quality service and client satisfaction.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Feild Technician
Action Target
08.2023 - 02.2025
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Ensured optimal performance of critical systems through routine inspections, adjustments, and repairs as needed.
- Utilized safety practices with no complaints or accidents.
- Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Managed inventory of technical supplies and equipment, ensuring availability for critical tasks.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- TC certified.
Field Technician/Sales Representative
Mole Masters
02.2021 - 03.2022
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Delivered high-quality work by diligently following standard operating procedures.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Communicated with customers to provide updates, gather information and resolve issues.
- Cultivated strong client relationships by consistently delivering top-quality service in a professional manner.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Make Ready/ Maintenance/Pool Man
Meadow Brook Apartments
03.2019 - 06.2020
- Make Ready apartment prior to new tenant move in.
- Clean and maintain grounds and pool.
- Interact with tenants setting up times to come in and fix apartment including, flooring, appliances, lighting etc.
- Taking call on weekends to provide tenants with emergency needs.
- Always communicating effectively with both staff members as well as tenants.
- Using multiple hand tools to work on electrical as well and plumbing issues(minor).
- Great attitude with staff and tenants always focusing on punctuality and dependability.
Roustabout/Casing Crew Lead
Wades Inspection/Casing Services
02.2018 - 02.2019
- Training as Lead and directed casing crew of 5 persons for casing jobs on location
- Proficient with CCC tools and operations
- Worked in conjunction with the Field Supervisor on all aspects of the job when applicable
- Routinely prepared rig floor for whatever operation is to take place.
- Helped and assisted in all rig up and rig down operations
- Completed all paperwork at the end of each job
- Worked on call to assist in clean up of rig and location
Assembly Line Worker
Ingersoll Rand-Trane
01.2016 - 06.2017
- Assembly line worker that exhibited exceptional skills in line working
- Strong knowledge of material, goods and spotting defects making my line run at 92% proficiency
- Consistently exceeded company standards for efficiency and productivity
- Documented tooling damage and maintenance and processing issues
- Safely operated all tools and components on the line while helping others in keeping up productivity
- Served as an effective safety steward by reporting problems and attending all safety trainings
Education
Associates of Applied Science - HVAC
Tyler Junior College
Tyler, TX06.2017
Diploma - Honors study
Arp High School
Arp, TX05.2016
Skills
- Strong verbal and communication skills
- Work well with others on a team or single man environment
- Above average leadership skills in directing all tasks at hand
- Keen eye for detail at any job at hand
- Above average in building and repairing tools in the field or an office environment
- Equipment installation
- Safety management
- Quality assurance controls
- Equipment maintenance
- Materials management
- Field operations
- Workplace safety
- Professional communication
- Data collection
- Sales support experience
Certification
TC certified.
Timeline
Feild Technician
Action Target
08.2023 - 02.2025
Field Technician/Sales Representative
Mole Masters
02.2021 - 03.2022
Make Ready/ Maintenance/Pool Man
Meadow Brook Apartments
03.2019 - 06.2020
Roustabout/Casing Crew Lead
Wades Inspection/Casing Services
02.2018 - 02.2019
Assembly Line Worker
Ingersoll Rand-Trane
01.2016 - 06.2017
Diploma - Honors study
Arp High School
Associates of Applied Science - HVAC
Tyler Junior College
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