Cabria Noor

Enhanced client satisfaction by providing personalized immigration consultation and guidance. Provide support and guidance throughout the immigration process.

• Composed and revised legal documents
• Update clients constantly on case progress
• Compile evidence to be used in immigration court cases.

Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

• Greeted clients and visitors.
• Managed phone calls and scheduling. Performed research as required
• Organized and prepared documents for court dates and meetings.

Reduced employee turnover by fostering a supportive work culture that encouraged professional growth opportunities.

• Coordinated logistics for medical equipment delivery.
• Implemented a new ordering system, resulting in a 15% reduction in wait times and increased customer satisfaction
• Developed and implemented staff training programs, resulting in a 25% increase in upselling and add-on sales.