Cabrinay Macon
Lakeland,FL
Summary
Proven leader and efficient cashier with a track record of enhancing customer service and streamlining operations at Seminole Hard Rock Casino. Excelled in cash handling and data entry, boosting transaction accuracy. Demonstrated adaptability and teamwork, significantly reducing errors by fostering a collaborative environment.
Overview
7
7
years of professional experience
Work History
Cage Cashier/Specialty Banker
Seminole Hard Rock Casino
2022.04 - 2024.05
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
Group Leader
Wait Industries
2017.04 - 2021.12
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Developed a collaborative work environment through open communication and regular team meetings, enhancing overall group performance.
- Monitored group performance on a regular basis to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Improved quality assurance measures, resulting in a significant reduction of errors and rework within the team.
- Trained new team members.
Cashier
Speedway
2017.01 - 2017.04
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Education
No Degree - Computer Engineering
Valencia College
Orlando, FL05.2020
Skills
- Reliability and punctuality
- Professionalism and Courtesy
- Cash Handling
- Data Entry Efficiency
- Teamwork orientation
- Currency Exchanges
- Patience and Tolerance
- Time Management
- Attention to Detail
- Multitasking
- Organizational Skills
- Adaptability and Flexibility
Timeline
Cage Cashier/Specialty Banker
Seminole Hard Rock Casino
2022.04 - 2024.05
Group Leader
Wait Industries
2017.04 - 2021.12
Cashier
Speedway
2017.01 - 2017.04
No Degree - Computer Engineering
Valencia College
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