Summary
Overview
Work History
Education
Skills
Timeline
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Cabrini Shaw

Holbrook,New York

Summary

Resourceful Police Officer recognized for high productivity and efficient task completion. Skilled in critical thinking, emergency response, and law enforcement techniques. Excel in communication, teamwork, and adaptability, ensuring effective interaction with community members and colleagues alike. Quick-thinking and skilled in assessing risks and making critical decisions under pressure. Trained in crisis management, defensive tactics and appropriate use of different techniques. Dedicated to minimizing use of force and maximizing positive outcomes. Seasoned professional in law enforcement recognized for high productivity and efficiency in completing tasks. Skilled in incident response, crime scene management, and community policing, which enhance ability to serve and protect effectively. Excel in communication, problem-solving, and leadership, ensuring positive outcomes in high-pressure situations focused professional offering a proven history in fostering public safety and awareness through consistent patrol efforts and security details for community events. Seeking a role in which integrity and commitment to safety will provide community enrichment and continuous public safety. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

School Safety Agent

NYPD School Safety
Queens, New York
10.2013 - 10.2015
  • Verified identification cards for staff members entering the facility after hours.
  • Monitored student behavior for compliance with school rules and regulations.
  • Adhered strictly to established policies and procedures regarding student discipline matters.
  • Maintained records of all security-related incidents including written reports and incident logs.
  • Performed periodic checks of fire extinguishers, smoke detectors, alarm systems, and locks, ensuring they are in proper working condition.
  • Responded to incidents involving physical confrontations or threats of violence.
  • Attended regular meetings with school administrators to discuss safety issues and potential solutions.
  • Greeted visitors upon entry into the building and ensured they were properly registered before being allowed onto campus grounds.
  • Assisted in the development and implementation of emergency procedures.
  • Provided guidance to students, faculty, staff and visitors regarding safety protocols.
  • Maintained safe environment for students, faculty and visitors.
  • Patrolled buildings and premises to report unsafe behavior or conditions.
  • Enforced truancy and delinquency regulations.
  • Mediated conflicts between students and teachers.
  • Mentored students to help foster positive and safe learning environment.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Searched bags manually to identify prohibited items and contraband.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.

Bus Operator

Mta New York City Transit
New York , NY
05.2007 - 09.2007
  • Provided safe and reliable transportation for passengers to their destinations.
  • Adhered to set schedules while operating buses safely along assigned routes.
  • Documented incidents occurring during shifts including but not limited to accidents, delays, passenger complaints.
  • Followed established protocols for dealing with disruptive passengers or other incidents aboard buses.
  • Reported any mechanical issues or passenger disturbances to supervisors immediately.
  • Communicated route information to passengers during trips as needed.
  • Answered customer inquiries regarding transit services, schedules, directions and transfers when necessary.
  • Conducted visual check of exterior of bus prior to departure to ensure no damage or debris is present.
  • Enforced fare collection policies by collecting fares from passengers.
  • Stopped buses at designated locations according to schedule and allowed sufficient time for loading and unloading passengers.
  • Observed local laws and regulations governing public transportation operations throughout shifts.
  • Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work.
  • Immediately provided help to passengers in distress, contacting dispatch to report incident, bus location, and passenger symptoms.
  • Planned efficient routes and adjusted plans using GPS software and local road knowledge.
  • Received and submitted passenger fares.
  • Stayed up to date with local roads, traffic patterns and speed limits.
  • Completed accident and incident reports accurately and legibly at end of scheduled shifts.

International Flight Attendant

North American Airlines
Queens , NY
09.2005 - 05.2007
  • Ensured compliance with FAA regulations and company policies regarding cabin safety and security.
  • Assisted passengers with seating arrangements, baggage stowage, and safety instructions.
  • Maintained a professional demeanor when dealing with difficult or irate customers.
  • Communicated effectively with pilot staff to ensure passenger needs were met during flight.
  • Conducted pre-departure checklists such as verifying seatbelt operation, lavatory availability.
  • Greeted passengers and provided assistance with boarding procedures.
  • Provided in-flight service including food and beverage service to passengers.
  • Demonstrated proper use of emergency equipment and conducted emergency drills.
  • Assisted wheelchair-bound passengers or those needing special attention due to age or health condition.
  • Reported any irregularities or problems encountered during the course of a flight directly to supervisor.
  • Coordinated activities between ground personnel and cabin crew members for efficient operations.
  • Performed aircraft walkthroughs prior to departure, ensuring all cabins are clean, secure, and stocked appropriately.
  • Assessed customer feedback to identify areas for improvement in the passenger experience.
  • Verified accuracy of documents such as passports and visas before allowing entry into foreign countries.
  • Facilitated smooth transition of passengers from one plane to another at connecting airports.
  • Kept updated on changes in airline policy and regulations through attendance at training sessions.
  • Comforted and provided reassurance to passengers during unforeseen or stressful events.
  • Handed out headphones, blankets and other items to passengers as requested.
  • Directed junior team members in proper duties and company regulations.
  • Restocked and organized food, beverage and passenger items inventory.
  • Followed safety, passenger and supply pre-flight checklists.
  • Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
  • Administered and coordinated emergency procedures or care, enhancing onboard safety.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.
  • Instructed passengers on safety and emergency procedures and answered questions related to flight.
  • Kept customers seated and carry-on baggage stored properly to comply with safety regulations and procedures.
  • Inventoried aircraft amenities and completed order list for turnaround.
  • Took measures during unusual conditions to maximize safety of customers and crew.
  • Observed passengers for intoxication or possible threat to safety.
  • Maintained database of in-flight entertainment and assisted passengers with selections.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
  • Conducted preflight checks to assess general condition and cleanliness of aircraft.
  • Brewed hot coffee and prepared meals and snacks for passengers.
  • Supported smooth takeoffs and landings by keeping passengers in compliance with flight regulations.
  • Inspected cabins before and after flights to identify and address problems impacting flight operations, safety or passenger comfort.
  • Encouraged passengers to stow large suitcases below-deck when flights allowed, and assisted with correct storage of belongings in overhead bins and under seats.
  • Collected passenger trash during and after flights.
  • Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff.

Police Officer

New York City Police Department
New York , NY
10.2015 - Present
  • Advised citizens on safety precautions and preventive measures against crime.
  • Attended training sessions to maintain proficiency in law enforcement techniques.
  • Observed court proceedings related to cases involving police work.
  • Utilized various technologies including computers, cameras, and radar guns to complete job duties.
  • Organized crime scene investigation, collected evidence, and interviewed witnesses.
  • Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
  • Assisted with the enforcement of all applicable laws, ordinances, and regulations.
  • Performed searches for missing persons using a variety of investigative methods.
  • Developed positive relationships with members of the community through outreach programs.
  • Patrolled assigned areas to detect and prevent criminal activity.
  • Prepared detailed reports on incidents and arrests made.
  • Counseled victims of domestic violence regarding available resources and legal options.
  • Conducted traffic stops in accordance with departmental protocol.
  • Arrested suspects following established procedures while exercising caution and good judgment.
  • Responded to emergency calls for service and provided assistance as needed.
  • Provided security at public events such as parades, concerts, or sporting events.
  • Provided testimony in court when necessary concerning investigations conducted.
  • Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
  • Responded promptly to activated alarms for fires and burglaries.
  • Pursued fleeing suspects on foot and in varying terrain.
  • Diffused active disturbances with de-escalation techniques, compassion and combat skills.
  • Interviewed witnesses and victims to determine critical details relevant to each case.
  • Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
  • Monitored and investigated suspicions persons and situations and unusual activities.
  • Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
  • Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
  • Partnered with team members to implement service initiatives and achieve team objectives.
  • Wrote detailed arrest and accident reports.
  • Saved time through effective emergency issue resolution.

Education

Criminal Justice

Nassau Community College
Garden City, NY
04-2017

Skills

  • Physical Fitness
  • Crime prevention training
  • Tactical policing
  • CPR/First Aid certified
  • Background Investigations
  • Arrest techniques
  • Officer Training
  • Cultural Awareness
  • Firearms proficiency
  • Criminal Law
  • Domestic Violence Prevention
  • Defensive driving training
  • Patrol procedures
  • Crime Prevention
  • Report Writing
  • Emergency Response
  • De-Escalation Techniques
  • Fingerprinting
  • Psychological assessments understanding
  • Traffic Laws
  • Criminal Investigations

Timeline

Police Officer

New York City Police Department
10.2015 - Present

School Safety Agent

NYPD School Safety
10.2013 - 10.2015

Bus Operator

Mta New York City Transit
05.2007 - 09.2007

International Flight Attendant

North American Airlines
09.2005 - 05.2007

Criminal Justice

Nassau Community College

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Cabrini Shaw