Cacee Farley
San Diego,CA
Summary
Dynamic and versatile operations leader with 6+ years of experience in hospitality, customer service, and multi-location management. Proven ability to streamline workflows, support team operations, and maintain high service and productivity standards in fast-paced environments. Skilled in balancing back-office efficiency with front-facing leadership, improving processes, and supporting day-to-day execution across multiple venues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Moe's Mission Beach & Molly's Mission Beach
01.2025 - Current
- Manage operations for two high-volume Mission Beach restaurants simultaneously, supporting staff performance, guest satisfaction, and overall workflow across both locations.
- Lead daily FOH and BOH operations, ensuring consistent service standards across two venues.
- Coordinate scheduling, onboarding, and training for multi-location teams.
- Monitor labor, inventory, and supplies to maintain efficient operational flow.
- Resolve escalated guest issues and oversee service recovery.
- Support hiring, development, and performance management.
- Assist ownership and GM with multi-unit management duties and projects.
Operations Specialist
PRFCT Aesthetic Medicine
05.2024 - Current
- Provide comprehensive back-office, administrative, and operational support for a growing medical aesthetics practice.
- Manage scheduling, patient coordination, and follow-up communication.
- Oversee HIPAA-compliant documentation and workflow organization.
- Support providers, nurses, and front desk through cross-department coordination.
- Improve internal processes and implement solutions.
- Support marketing, promotions, and patient education initiatives.
- Troubleshoot operational challenges for seamless client experience.
Bartender
Nautilus Tavern
02.2022 - 01.2025
- Managed inventory levels, ordering supplies efficiently to minimize waste.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained bartending staff on customer service techniques and drink preparation.
Bartender
Hooters
12.2019 - 05.2024
- Provided high-volume bartending service across two locations, supporting team operations, guest experience, and daily bar performance.
- Crafted diverse cocktails and beverages to enhance guest experience.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
High School Diploma -
Springfield Southeast High School
06.2016
Skills
- Operations Support & Workflow Coordination
- Client Relations & Communication
- Staff Training & Leadership
- Scheduling & Inventory Oversight
- Conflict Resolution & Service Recovery
- Customer Engagement & Retention Strategies
Certification
- ServSafe Certification (2017 – Present)
- Licensed Bartender (2017 – Present)
- Food & Sanitation Certification (2017 – Present)
- HIPAA Certification (2024 – Present)
Timeline
Assistant General Manager
Moe's Mission Beach & Molly's Mission Beach
01.2025 - Current
Operations Specialist
PRFCT Aesthetic Medicine
05.2024 - Current
Bartender
Nautilus Tavern
02.2022 - 01.2025
Bartender
Hooters
12.2019 - 05.2024
High School Diploma -
Springfield Southeast High School