Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cacey Perry

Stockbridge,GA

Summary

High-performing manager with over 5+ years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Organized Assistant General Manager knowledgeable in recruiting staff and handling customer complaints. Creates and implements effective marketing and promotional campaigns to exceed company expectations. Oversees employee performance and tracks weekly progress to achieve defined objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Urban Air
McDonough, GA
02.2022 - Current
  • Managed store cash intake with high accuracy and prepared daily bank deposits.
  • Interpreted regulations, laws and rules to appropriately develop processes and procedures.
  • Partnered with General Manager and Director of operations to oversee operations for facilities.
  • Maintained neat and clean facilities to give business professional appeal.
  • Assigned employee tasks based on training and skills.
  • Evaluated staff training needs and developed and facilitated professional development opportunities.
  • Recruited, hired, trained, developed and supervised team of 80-90 employees.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Created promotional campaigns to increase store traffic and generate revenue.
  • Analyzed sales data to identify trends and opportunities for growth.
  • Ensured that customer service standards were met or exceeded at all times.
  • Upheld policies, procedures and brand standards in operations.
  • Helped team develop specialized projects, events and promotions.
  • Motivated and led team members to work together to achieve targets.

Operations Manager

Sky Zone Trampoline Park
Macon, GA
02.2021 - 04.2022
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Resolved issues, including challenges regarding circuits, websites, vendors and telecoms.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.

Administrative Assistant

Houston county public health
Warner Robins, GA
07.2020 - 01.2022
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Identified needs of customers promptly and efficiently.
  • Served as liaison between certain departments to implement new improvement plans and changes.
  • Greeted clients, assisting operations by performing entrance interview tasks to determine need.
  • Maintained inventory in supply closet to prevent shortages.

Operations Executive

Shamrock Bowling Center
Dublin, GA
02.2017 - 02.2021
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Delegated daily tasks to team members to optimize group productivity.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Supervised counting cash drawers and making bank deposits in compliance with store opening and closing procedures.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Brought about substantial operational improvements by reworking policies and enhancing enforcement.

Education

Associate of Science - Business Administration And Management

Central Georgia Technical College
Macon, GA

Some College (No Degree) - Real Estate

Del Priore Realty Academy
Conyers, GA

Skills

  • Staff training and development
  • Financial and cash flow analyses
  • Microsoft Office Suite expert
  • Organizational skills
  • Friendly, positive attitude
  • Multi-unit operations management
  • High-pressure environments
  • Organizational Management
  • Recruiting and hiring
  • Purchasing and planning
  • Client relationships
  • Dedicated
  • Business operations background

Certification

  • CPR Certification
  • Certified Notary Public
  • Microsoft certified Trainer
  • Association for Project Management (APM)
  • First Aid Certification
  • Expense Control
  • Management training course
  • Food Safety certification

Timeline

Assistant General Manager

Urban Air
02.2022 - Current

Operations Manager

Sky Zone Trampoline Park
02.2021 - 04.2022

Administrative Assistant

Houston county public health
07.2020 - 01.2022

Operations Executive

Shamrock Bowling Center
02.2017 - 02.2021

Associate of Science - Business Administration And Management

Central Georgia Technical College

Some College (No Degree) - Real Estate

Del Priore Realty Academy

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Cacey Perry