Cachanda Draper
Public Partnerships
ROANOKE,VA
8
years of professional experience
Hardworking, detail-oriented, customer representative with strong background in data entry, money handling, and patient/customer relations. Highly organized and initiative-taking.
Work History
Personal Caregiver
1 Year 9 Months- Developed personalized care plans in collaboration with clients and families to meet individual needs.
- Maintained accurate records of client progress and care activities for effective communication among team members.
- Monitored client health and well-being, reporting changes to healthcare professionals promptly.
- Assisted clients with daily living activities, enhancing quality of life and promoting independence.
Online Personal Shopper
9 Months- Utilized Walmart's online platform to efficiently manage customer orders and fulfill requests.
- Provided exceptional customer service through effective communication and problem-solving skills.
- Assisted with training new team members on best practices for online shopping processes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Nursing Assistant
1 Year 5 Months- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
Receptionist
6 Months- Managed incoming calls, directing them to appropriate departments and resolving inquiries efficiently.
- Scheduled appointments using electronic health record systems, optimizing patient flow and clinic operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Shift Leader
1 Year 10 Months- Supervised daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored new team members on operational processes and customer service standards.
- Optimized workflow efficiency by implementing best practices in food preparation and service delivery.
- Managed inventory levels, reducing waste through effective stock rotation and ordering practices.
Skills
Personal care assistance
Client records
Patient relations
Healthcare ethics
Meal preparation
Data entry
Time management
Problem resolution
Task prioritization
Office administration
Customer service
Timeline
Personal Caregiver
Public Partnerships
01.2025 - CurrentRead More
Online Personal Shopper
Walmart
04.2024 - 01.2025Read More
Receptionist
Carilion Roanoke Memorial Hospital
12.2022 - 06.2023Read More
Nursing Assistant
Carilion Roanoke Memorial Hospital
07.2022 - 12.2023Read More
Shift Leader
Arby's Restaurant
02.2019 - 12.2020Read More