Cache' Haley
New Caney,TX
Summary
Hardworking and reliable professional with strong organizational, communication, and problem-solving skills. Quick learner with a positive attitude and the ability to work well independently or as part of a team. Dedicated to delivering quality work and supporting company goals.
Overview
14
14
years of professional experience
Work History
New Patient Coordinator
Genesis Medical Group
07.2024 - Current
- Serve as the primary point of contact for all new patients
- Answering incoming inquiries (phone, email, web forms) and provide information about the practice
- Schedule initial consultations and appointments according to provider availability
- Collect and verify patient demographics, medical history, and insurance information
- Ensure all documentation is complete and submitted prior to the patients first visit
- Educate patients on what to expect during their visit, including financial obligations and policies
- collaborate with clinical and administrative staff to ensure a seamless onboarding process
- maintain patient confidentiality in accordance with HIPAA guidelines
- Track and follow up with patients who have not completed intake or scheduled appointments
- Provide exceptional customer service with a focus on compassion, empathy, and efficiency
Director
Amazing Kidz Christian Academy
12.2016 - 01.2024
- Generate and distribute accurate customer invoices in a timely manner
- Monitor accounts to ensure payments are current and properly paid
- managed center budgets, tuition collection, payroll, and purchasing
- Record and post incoming payments (checks, ACH, credit cards, cash to customer accounts)
- Process credit memos, refunds, and adjustments as necessary
- Assist in month-end and year-end closing process
- Oversee all aspects of daily operations, including staffing, curriculum, implementation, enrollment, and budgeting
- Ensure compliance with state licensing regulations, health and safety guidelines, and accreditation standards
- Hire, Train, supervise, and evaluate child care staff, including teachers, and administrative personnel
- Develope and implement center policies, procedures and staff schedules
- Monitor classroom environment to ensure a high-quality, developmentally appropriate curriculum
- Serve as the primary contact for parents and guardians, address concerns with professionalism and care
- Represent the center in the local community and collaborate with partners and organizations
- Monitor financial performance and recommend strategies to improve enrollment and sustainability
- Assist with grant applications or fundraising initiatives if applicable
Medical Billing Specialist
Kitsap Eye Physicians
01.2012 - 11.2016
- Prepare, review, and submit clean claims to insurance companies, government payers, and third-party administrators (electronically and/or on paper)
- Verify patients insurance coverage and eligibility prior to service being rendered
- Ensure correct use of CPT, ICD-10, and HCPCS codes for services and procedures
- Post payments and adjustments to patient accounts
- Investigate and resolve denied or rejected claims, resubmit as necessary
- Communicate with insurance companies regarding claim status, benefits, and payment issues
- Maintain accurate records and documentation or coding clarification
- Ensure compliance with HIPPA regulations, insurance requirements, and billing policies
Education
Certificate - Medical Billing And Claims
Ashworth College
San Diego06-2013
High School Diploma -
Henry Foss High School
Tacoma06-2003
Skills
- HIPAA compliance
- Strong organization
- Office administration
- Patient scheduling
- Insurance verification
- Follow-up skills
- Customer service
- Attention to detail
- Multitasking
- Critical thinking skills
- Organizational skills
- Verbal and written communication
- Policy compliance
- Payment arrangements & negotiation
- Data entry
Timeline
New Patient Coordinator
Genesis Medical Group
07.2024 - Current
Director
Amazing Kidz Christian Academy
12.2016 - 01.2024
Medical Billing Specialist
Kitsap Eye Physicians
01.2012 - 11.2016
Certificate - Medical Billing And Claims
Ashworth College
High School Diploma -
Henry Foss High School
Similar Profiles
Robin MohammedRobin Mohammed
Lab Receptionist at Genesis Medical GroupLab Receptionist at Genesis Medical Group
Amy FitzgeraldAmy Fitzgerald
Medical Receptionist at Genesis Medical GroupMedical Receptionist at Genesis Medical Group
JESSE PACKJESSE PACK
Family Nurse Practitioner at Genesis Medical GroupFamily Nurse Practitioner at Genesis Medical Group
Ramiro AldacoRamiro Aldaco
Aircraft Refueling Technician at Allied Aviation Services Inc.Aircraft Refueling Technician at Allied Aviation Services Inc.
Amanda HutchingsAmanda Hutchings
Administrative Assistant at Turn-Key ProductsAdministrative Assistant at Turn-Key Products