Caci Phillips
Princeton,WV
Summary
Dedicated CNA with proven expertise in patient care and office administration, honed at Shift Key and other healthcare settings. Excelled in vital signs monitoring and providing compassionate support, enhancing patient satisfaction significantly. Skilled in documentation and file management, ensuring efficiency and confidentiality. Demonstrated ability to improve care delivery through empathy and professional maturity, achieving notable patient outcomes. Experienced with data accuracy and efficient information processing. Uses office software and organizational skills to maintain high standards of data management. Track record of reliability and adaptability in fast-paced environments.
Overview
7
7
years of professional experience
Work History
CNA
Shift Key
01.2022 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
CNA
Aureus Medical Staffing
11.2021 - 02.2022
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
Unit Clerk
Maples Helathcare
08.2017 - 02.2019
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Aided in the training of new hires by sharing knowledge and best practices acquired from years of experience.
- Reduced errors in data entry by implementing a thorough double-check system for all crucial information.
Education
Bachelor of Science - Administration
University of Phoenix
Tempe, AZHigh School Diploma -
Mt.View High School
Welch, WV06.2015
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Documentation skills
- Fast Typing Speed
- File Management
- Customer Service-Oriented
- Independent worker
- Office Administration
- Document Scanning
- Professional and mature
Timeline
CNA
Shift Key
01.2022 - Current
CNA
Aureus Medical Staffing
11.2021 - 02.2022
Unit Clerk
Maples Helathcare
08.2017 - 02.2019
Bachelor of Science - Administration
University of Phoenix
High School Diploma -
Mt.View High School
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