Reliable and proactive individual with experience in customer service and operations management. Skilled in problem-solving and conflict resolution, committed to enhancing customer satisfaction and efficiency in every role.
Overview
8
8
years of professional experience
Work History
Family Caregiver
Self Employed
Milton, PA
05.2026 - Current
Assisted in daily personal care routines, enhancing comfort and dignity for clients.
Transported clients to and from medical appointments with safety and efficiency.
Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
Assistant Manager
7-Eleven
Milton, PA
11.2021 - 05.2026
Trained and mentored staff to enhance customer service skills and efficiency.
Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction and loyalty.
Oversaw daily operations to maintain store cleanliness and organization.
Processed fuel and merchandise transactions by operating POS system with accuracy.
Server
Mays Drive In
Milton, PA
04.2018 - 06.2020
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Served food and beverages promptly with focused attention to customer needs.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.