Proactive worker with clear communication, time management, while also maintaining customer engagement for the company. Use to operating the work and collaboration with the team around me making sure we all are able to achieve the goal together. Ready to adapt and work towards the next goal when it’s placed in front of me.
Work History
Receptionist
1 Year 3 Months
Kns Towing and Recovery | 07.2025 - Current
Managed front desk operations for customers to check in and/or out, giving a comfortable and welcoming environment for them to wait for staff to attend to them.
Coordinate clear communication between business and departments to help improve or reduce troubles in the service experience and time.
Maintained scheduling appointments to keep the daily workflow in place and not let things slip into a mess that becomes hard to control.
Assisting in training and getting new staff in line and understanding what goes into the job while also helping them put themself in a position where they feel comfortable and not afraid of speaking up.
Cleaning the surface areas most customers come in contact with after each day. Washing rugs on the floor, sweeping, mopping, refilling toiletries, and keeping things around organized.
Receptionist
1 Year 3 Months
Aces Customs | 07.2025 - Current
Welcomed customers, staff, and business partners at the door and on phone line with clear communication, support, and encouragement.
Managed multi phone line system taking calls for appointments, check ups, and meetings while retaining information to give to staff.
Scheduling appointments, maintaining, and managing a calendar and schedule for costumers and business partners.
Maintaining a neatly complied file of documents for customers parts, payments, and/or services that we are doing/completed.
Stocks and inventory. When parts and different packages are delivered I make sure payment is completed, they are written down, and put on the correct corresponding shelf or get it straight to the staff member that needs it.