Accomplished leader who's dedicated to increasing sales, diversifying menus and optimizing policies to transform food service operations. Quality-oriented and decisive leader with proactive approach.
Quick thinking and resourcefulness was needed to address unexpected challenges while maintaining composure and professionalism. While collaborating effectively with colleagues to ensure smooth operation of the restaurant and support each other to deliver exceptional service. This took the Ability to interact courteously and professionally with customers, anticipate their needs, address concerns promptly, and ensure a positive dining experience. That took a clear and effective communication with team members, chefs, servers, and management to coordinate tasks, relay customer requests, and resolve issues promptly.
This requires the ability to interact courteously and professionally with diners, address their inquiries and concerns, and provide assistance in a friendly and helpful manner. While also demonstrating professionalism in appearance, demeanor, and conduct while representing the dining hall and upholding its reputation for quality service and hospitality. Being Knowledgeable of food safety protocols and sanitation standards to maintain cleanliness and hygiene in food preparation areas, dining spaces, and serving stations.
Efficient time management abilities to work under pressure and meet deadlines during busy service periods, while maintaining food quality and presentation standards. There was a need for strong organizational skills to prioritize tasks, coordinate with other kitchen staff, and manage multiple orders simultaneously. Thus collaboration with other kitchen staff to coordinate workflow, communicate orders, and support each other during busy shifts was a must have skill. Flexibility is required to adapt to changing menus, ingredients, and kitchen procedures, while maintaining consistency and quality in food preparation.
Problem Solving
Communication
Adaptability
Emotional Intelligence
Time Management
Relationship Building
Product Knowledge
Customer Engagement