Cade Benson

- I was most recently employed as a part-time sales associate for Signet Jewelers, specifically at Zales the jewelry store, located in Post Oak Mall, College Station. At Zales, my primary responsibilities included warmly welcoming customers into the store and assisting them using my extensive product knowledge of the store to find and purchase jewelry. During each transaction, I informed eligible guests about Zale's credit application promotion and used the register to handle cash transactions to conclude the sale. I like to initiate and conclude each customer interaction with a firm handshake and engaging conversation aiming to ensure a seamless, memorable, and personalized shopping experience. Throughout my employment at Zales, I built many new relationships with customers and maintained a clientele list to send reminders, promotions, and to make appointments. While my coworkers and I had individual sales quotas, we often collaborated to help each other close sales or resolve issues to ensure customer satisfaction and achieve the company's sales goals each month. Additionally, I excel in listening to customers' issues and adeptly resolving problems. This often involved actions such as calling our repair shop to track pending customer repairs or calling the jeweler to arrange the correction of a flawed jewelry repair. Lastly, as I progressed in my role, I assumed various administrative responsibilities, including issuing refunds, balancing cash registers during store closure, and personally handling the daily cash deposits at the bank. I quit working at Zales in December of 2023 to resume my focus on education.

-I worked as a front of house/kitchen team member at the Chick-Fil-A on Texas Ave. Being the busiest Chick-Fil-A location in College Station it allowed me to vastly improved my customer service and cash handling skills through constant customer interactions. During my employment at Chick-Fil-A I was responsible for a multitude of varying tasks each day. This often included cooking in the kitchen with the team, serving guests in the dining area, or handling the cash register during the busiest hours. perhaps the most useful skill I took from my employment at Chick-Fil-A was the knowledge and ability to resolved disputes between co-workers and guests with careful word choice and a calm attitude.

I eventually left this position to take a job at Zales for their schedule flexibility

• During the busiest hours I stepped into other job positions when necessary
• When in the kitchen I monitored food temperature and discarded food items not stored or prepared correctly to ensure food quality.
• Trained new staff on food preparation and safety procedures.
• Followed proper handling and sanitation procedures to comply with food safety standards.
• Maintained high personal grooming standards and uniform presentation.
• regularly arrived to work on time to open the restaurant at 6 am

- When I first started at Moving Beyond the Page it was a small startup company that consisted of a minimal team of warehouse workers. With my application interest being in stocking I was set to work alongside the company's lead stocker for my first three months until the lead stocker had to leave the company in pursuit of education. After his absence I was promoted into the lead stocker role for a brief period of time before I myself had to leave the position to start my first college semester at Blinn. my responsibilities during this time included the following:

• operating a forklift and heavy machinery to load and unload trucks
• keeping documentation and records accurate and up-to-date to prevent errors in processing or delivery.
• ordering shipments of various books, learning materials, and supplies that we then used to assemble, package, and ship orders.
• Training warehouse staff on safety measures

-During my senior year of high school I worked as an activities associate for a retirement community/vacation area know as Holly Lake Ranch. Here I was responsible for cooking, cleaning, building maintenance, and above all else, ensuring vacationers had a personal and memorable experience. To do this, I set up and led outdoor games and activities such as giant genga, water balloon fights, volleyball, and basketball. I also led groups through miles of local walking trails and scenery. I eventually had to leave this job when I moved to College Station to begin my college education

• Performed cash, card and check transactions to complete customer purchases.
• Tallied cash drawer at beginning and end of each work shift.
• Coordinated off-site activities and accompanied residents throughout excursions.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

-Working part time at the 19th hole restaurant I was responsible for cleaning dishes and cleaning utensils as well as occasionally helping set tables and cooking. Here I expanded on many skills including food preparation, sanitization, and cleanliness. I also furthered my experience in working with team members in the kitchen and coordinating with front of house staff.

• Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
• Stepped into additional roles during busy times to ensure coverage of important stations.
• Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep all areas of the kitchen clean.

-Working during the summer between high school years As a full time pool attendant for Holly Lake Ranch Association I checked guests in and out of the pool area as well as observed guests to ensure safety and regularly cleaned the pool.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.

-My very first job I worked part-time as a grocery clerk for Brookshires Grocery Co. During this time in my life I was heading into my freshmen year of High school. At Brookshires I was responsible for bagging and taking customers groceries out to their vehicle as well as stocking, cleaning, maintaining the parking lot, and occasionally using the cash register.

• Removed trash, swept, and mopped floors for professional appearance.
• Performed cash, card and check transactions to complete customer purchases.
• Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
• Greeted customers and directed to requested products.
• Unloaded, sorted and stocked merchandise