Cade Little
Overland Park
Summary
It is with great pride that I graduated from the College of the Ozarks debt free with a major in Business Administration and minor in Psychology. I have dedicated myself to the beliefs of the institution that allowed me to do so. I was an exceptional scholar, worker, and upstanding citizen during my time at C of O. My time at this institution while on the baseball team taught me to manage my life while serving others.
Overview
7
7
years of professional experience
Work History
Team Coordinator
RTS Financial
Overland Park
05.2024 - Current
- Promoted to a managerial role of Team Coordinator in May of 2024.
- Coordinated daily activities and tasks of 7 team members while maintaining a full book of 27 clients of my own.
- Lead department trainings and meetings via presentations, assisted teammates with career growth goals and coaching opportunities.
- Assist teammates with issues involving their clients and managing escalated situations such as funding decisions, risk review, service issues, and providing additional financial services.
Account Representative
RTS Financial
Overland Park
08.2022 - 05.2024
- As an account representative, my role was to manage risk for our trucking clients and RTS Financial in a factoring role.
- I collaborated and contributed to serve a culturally diverse group of clients from all over the country.
- Navigated difficult situations to ensure that carriers received capital in order to keep their business growing, while at the same time reviewing risk scores through metrics tracked through Power BI so our company avoided loss situations.
- Provided and pitched additional financial services to my 27 clients such as software additions, fuel credit cards, and short-term advances.
- Built and managed relationships with clients to be sure they were happy with services provided and to potentially locate pain points where additional services could be recommended.
- Recognized with the Rising Star Award in the summer of 2023 for being an employee showing exceptional work ethic and leadership skills while navigating a full book of clients.
Outside Services
Top of the Rock
Ridgedale
06.2021 - 08.2022
- As outside service support it was my role to assist golfers, families and visitors with a positive memorable experience while on the property.
- Whether customers are professional athletes, business men & women, or families on vacation, I strive to provide equally satisfying experiences to all of the guests I serve on site.
Student Assistant
Tilmon Fitness Center
Point Lookout
08.2019 - 05.2022
- As a full time student-athlete I collaborated with my Director/Team working nights and weekends to ensure staff and students used equipment safely & successfully within the facility.
- I learned how to offer useful, tactful, and safe advice to individuals regarding their exercise program and/or use of equipment.
- I gained experience in enforcing rules and safety guidelines as required.
- Performing maintenance on the exercise equipment, preparing newsletters & information guides were also my responsibility.
- Coordinating and overseeing paperwork including spreadsheets, filing, tracking participation counts, purchases, and developing promotional materials added to my experience.
- I especially enjoyed assisting in hosting athletic events at the Memorial Fieldhouse & Keeter Gymnasium.
- During these events I served at the scorer’s table, executed video/media boards and maintained crowd relations.
Grounds & Maintenance
Ozark Public School District
Ozark
06.2020 - 08.2020
- I served as a member of the summer ground & maintenance crew.
- I worked to ensure that all K-12 buildings were properly maintained & best prepared for students & faculty to return in the fall.
Rental Lead
Hollister Boat and Float
Hollister
05.2019 - 09.2019
- During this time, I served as lead in the rental service department.
- I managed rental agreements, enjoyed maintaining customer relations, and supervised the use of watercraft.
- It was my responsibility to ensure safety and satisfaction for our customers.
- I excelled in my role and was quickly promoted to a management position.
Hotel & Guest Services
Keeter Center
Point Lookout
08.2018 - 05.2019
- As a fulltime student at College of the Ozarks I managed a highly flexible schedule to support the operation of 15 hotel rooms and suites including customer relations and housekeeping.
Education
Bachelor of Arts - Business Administration, Psychology
College of The Ozarks
Point Lookout, MO05-2022
Skills
- Tech-savvy
- MS Office: Word, Excel, PowerPoint, Outlook
- Google Drive
- Information systems such as Factorsoft and Power BI
- Risk assessment
- Team management
- Customer relationship management
- Conflict resolution
- Effective communication
- Time management
- Relationship building
- Presentation skills
- Workload balancing
Websites
References
Available upon request
Awards
- Athletic Director Honor Roll, Fall 2019
- Rising Star Award, Summer 2023
Timeline
Team Coordinator
RTS Financial
05.2024 - Current
Account Representative
RTS Financial
08.2022 - 05.2024
Outside Services
Top of the Rock
06.2021 - 08.2022
Grounds & Maintenance
Ozark Public School District
06.2020 - 08.2020
Student Assistant
Tilmon Fitness Center
08.2019 - 05.2022
Rental Lead
Hollister Boat and Float
05.2019 - 09.2019
Hotel & Guest Services
Keeter Center
08.2018 - 05.2019
Bachelor of Arts - Business Administration, Psychology
College of The Ozarks