Experienced with timely and safe transportation of goods to customers. Utilizes strong navigation skills and efficient time management to meet delivery deadlines consistently. Knowledge of customer service principles and effective problem-solving techniques. Experienced with maintaining cleanliness and sanitation in multiple settings. Utilizes effective cleaning techniques to ensure safe and orderly environments. Knowledge of using various cleaning tools and chemicals safely and efficiently.
Hi, I’m
Cade Trujillo
Davenport
Summary
Overview
10
years of professional experience
Work History
The Walt Disney Company
Concessions Cashier
06.2021 - Current
Job overview
- Improved customer satisfaction by providing efficient and friendly service at the concession stand.
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Responded to customer complaints to help resolve issues.
- Operated POS systems proficiently for accurate order processing and payment collection.
- Consistently provided friendly service to promote better customer engagement.
- Maintained clean, organized workspace according to operational standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Monitored inventory and notified management of deficiencies or shortages.
- Adhered to alcohol service policies and procedures.
- Prepared food items according to established procedures while ensuring quality control standards were met consistently.
- Successfully resolved customer complaints or issues, preserving goodwill and repeat business opportunities.
- Corrected order issues, provided refunds, and replaced items.
Custom Service Systems
Custodian
02.2018 - 06.2021
Job overview
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Domino's Pizza
Delivery Expert
08.2015 - 02.2018
Job overview
- Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
- Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
- Managed cash transactions, ensuring proper handling and reporting of payments received from customers.
- Kept vehicles clean and well-maintained both inside-out, reflecting positively on the company''s brand image when making deliveries.
- Collaborated with team members to ensure smooth workflow and fast order processing.
- Conducted pre-delivery vehicle inspections to ensure safety and optimal performance during trips.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
Education
Grace Preparatory SchoolPerris, CA
High School Diploma
06-2012
University Overview
Skills
- Safe food handling
- Surface cleaning
- Cooking
- Food storage
- Payment management
- Supply restocking
- Concessions stand setup
- POS operation
- Delivery processing
- Cleaning and sanitation
- Reliable and punctual
- Food handling safety
Timeline
Concessions Cashier
The Walt Disney Company
06.2021 - Current
Custodian
Custom Service Systems
02.2018 - 06.2021
Delivery Expert
Domino's Pizza
08.2015 - 02.2018
Grace Preparatory School
High School Diploma
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