Cadeau Marvin Iragaba
Gorham,ME
Summary
Goal-oriented IT professional with significant success in planning, analyzing, and implementing security plans and initiatives. Excel in developing comprehensive, secure network designs and systems. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT Help Desk
Serenity Residential Care
01.2019 - Current
- Providing technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
- Manage approximately 30 incoming calls, emails, and faxes per day from the users.
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%'
Cybersecurity Analyst
Kt Rwanda Networks Ltd
01.2016 - 11.2018
- Monitored user activities on the network for suspicious behavior or malicious activity.
- Provided technical support for troubleshooting issues related to security systems and networks.
- Participated in risk assessment exercises designed to identify areas of vulnerability within the organization's IT infrastructure.
- Protected secure data files and regulated access.
Education
B.S. Cybersecurity -
University of Maine At Augusta
Augusta, ME12-2024
A.A.S. Cybersecurity -
Southern Maine Community College
South Portland, Maine05.2022
High School Diploma -
Saint Francois-Xavier (APEBU)
Eastern Province,Rwanda11-2016
Skills
- End-user support
- Setting domain rules
- Configure firewalls
- Software updates and Hardware installations
- Routing and switching
- Creating VLANs
- Configurations IPV4 and IPV6 for routers and switches Securing routers and
- Switches from end-point devices Protocols: FTP, TCP/IP, HTTPS, DNS, DHCP
- Active Directory
- Computer and user management and assigning policies
- Redirecting files from other servers
- Virtualization with VMware and Virtual Box
- Network monitoring and troubleshooting
- Python, C, and Java
- Ethical Hacking and Computer and Mobile Forensics
- Nmap
- OpenVAS, Metasploit
- Port scanning and vulnerability scanning on different servers
- Wireshark and Network Monitoring tools
- Cisco Putty
- Encase, FTK imager, Autopsy, ProDiscover, OsForensics,
Certification
- P2CO - P2C Operator Training
- DSMO - Device Seizure Mobile Operator Training
Languages
English
French
Swahili
Kinyarwanda
Timeline
IT Help Desk
Serenity Residential Care
01.2019 - Current
Cybersecurity Analyst
Kt Rwanda Networks Ltd
01.2016 - 11.2018
- P2CO - P2C Operator Training
- DSMO - Device Seizure Mobile Operator Training
B.S. Cybersecurity -
University of Maine At Augusta
A.A.S. Cybersecurity -
Southern Maine Community College
High School Diploma -
Saint Francois-Xavier (APEBU)
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