Cadedra Martin
St. Petersburg,FL
Summary
Knowledgeable cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
11
11
years of professional experience
Work History
Cashier
Dollar General
Saint Petersburg, FL
09.2025 - Current
- Processed customer transactions efficiently and accurately using point-of-sale system.
- Assisted in inventory management by restocking shelves and organizing products.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Trained new cashiers on operational procedures and best practices for customer engagement.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
PSLF PROCESSOR
Transworld Systems Inc.
Mason, Ohio
11.2022 - 05.2023
- Processed client accounts using company software for efficient handling.
- Utilized data entry skills to update account information promptly.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Reviewed forgiveness applications for accuracy and completeness according to company guidelines.
- Verified application data correctness in preparation for processing.
CUSTOMER CARE REPRESENTATIVE
Luxottica
Mason, Ohio
06.2021 - 09.2022
- Assisted customers with product inquiries and order placements.
- Assisted customers in selecting eyewear based on style and needs.
- Demonstrated product features and benefits to enhance customer engagement.
- Handled customer inquiries and resolved issues promptly with professionalism.
- Provided excellent customer service by promptly responding to inquiries.
MACHINE OPERATOR
Bosch
Florence, KY
11.2019 - 03.2021
- Operated machinery to produce high-quality components per specifications.
- Monitored equipment performance and conducted routine maintenance checks.
- Adjusted machine settings based on production requirements and quality standards.
- Documented production data for reporting and quality assurance purposes.
- Adjust machine settings to complete tasks accurately.
CUSTOMER SERVICE REPRESENTATIVE
DialAmerica
Athens, GA
06.2015 - 07.2017
- Collaborated with team members to improve customer service experiences.
- Assisted customers with credit card inquiries and account management.
- Responded to customer emails and phone calls in a timely manner.
- Processed credit card applications and verified customer information.
- Educated clients on rewards programs and benefits available.
Education
Bachelor of Science - Human And Social Services
Bryant And Stratton College
Buffalo, NY08-2026
Associate of Applied Science - Office Management
Bryant and Stratton College
Buffalo, NY08-2023
Skills
- Data entry
- Data verification
- Quality assurance
- Customer relationship management
- Customer service
- Patience and empathy
- Time management skills
Timeline
Cashier
Dollar General
09.2025 - Current
PSLF PROCESSOR
Transworld Systems Inc.
11.2022 - 05.2023
CUSTOMER CARE REPRESENTATIVE
Luxottica
06.2021 - 09.2022
MACHINE OPERATOR
Bosch
11.2019 - 03.2021
CUSTOMER SERVICE REPRESENTATIVE
DialAmerica
06.2015 - 07.2017
Associate of Applied Science - Office Management
Bryant and Stratton College
Bachelor of Science - Human And Social Services
Bryant And Stratton College