Highly personable with a natural ability to connect with others, making me an ideal team player. Strong aptitude for quick learning and eager to apply my talents in a position that fosters personal and professional growth. Seeking an opportunity to showcase exceptional interpersonal skills and contribute to a dynamic team environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lot attendent/Porter
Peoria Ford
07.2023 - Current
Moving vehicles in/out of the bays
Monitored premises to ensure safety and security of guests and property.
Followed safety protocols to prevent accidents during luggage handling.
Assisted team members during busy periods to maintain service quality.
Maintained cleanliness by regularly checking and tidying common areas.
Communicated with coworkers and managers about completed duties.
Host/Busser/Food Runner
Cold Beers and Cheeseburgers
05.2023 - 05.2024
Facilitated communication between kitchen and front-of-house to streamline service.
Contributed to team success through effective communication and cooperation with coworkers and management.
Improved guest satisfaction by welcoming visitors and providing exceptional service.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Enhanced atmosphere with attentive service and personalized attention.
Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Managed reservations to optimize seating and minimize wait times.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Host/Busser/Food Runner
Haymaker
07.2021 - 04.2022
Facilitated communication between kitchen and front-of-house to streamline service.
Improved guest satisfaction by welcoming visitors and providing exceptional service.
Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Developed rapport with regular patrons to foster sense of community within establishment.
Streamlined check-in processes, reducing wait times for guests.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Minimized customer service complaints by expertly managing customer expectations during busy periods.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.