Summary
Overview
Work History
Education
Skills
Timeline
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Caden Craft

Davenport

Summary

Dynamic team player with a proven track record at Culver's Restaurant, excelling in customer service and complaint resolution. Skilled in cash handling and equipment operation, I fostered a positive work environment while training new staff. Committed to maintaining high standards of cleanliness and safety, I consistently contributed to team success and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Team Member

Culver's Restaurant
03.2025 - 08.2025
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Contributed to team success by completing jobs quickly and accurately.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Developed strong cooperative relationships with coworkers and managers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Assisted customers in selecting merchandise best suited to needs.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Gathered, organized and input information into digital database.

Crew Member

Casey's Gas Station
06.2024 - 01.2025
  • Collaborated with team members to complete orders.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Took orders, prepared meals, and collected payments.
  • Became familiar with products to answer questions and make suggestions.
  • Assisted other team members to achieve goals.
  • Stocked shelves to organize aisles in assigned department.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Accurately operated cash register to process customer payments.
  • Prepared salads, soups and sandwiches for customers.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Brewed coffee and tea and changed out drink station syrups.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Education

General Studies

West High School
Davenport, IA
03-2025

Skills

  • Cleaning
  • Complaint resolution
  • Mechanically inclined
  • Lift 50 pounds
  • Sales and marketing
  • Equipment operation
  • Equipment inspection
  • Workplace safety
  • Positive attitude
  • Quality assurance
  • Chemical handling
  • Facility cleaning
  • Hospitality and accommodation
  • Verbal and written communication
  • Flexible schedule
  • Conflict resolution
  • Clear communication
  • Following instructions
  • Complex Problem-solving
  • Cash handling
  • Willingness to learn
  • Attention to detail

Timeline

Team Member

Culver's Restaurant
03.2025 - 08.2025

Crew Member

Casey's Gas Station
06.2024 - 01.2025

General Studies

West High School

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