Summary
Overview
Work History
Education
Skills
Timeline
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Caden Forinash

Summary

Achieved exceptional customer satisfaction and order accuracy at Walmart by leveraging skills in customer engagement and supply chain understanding. Excelled in fulfilling online grocery orders, ensuring timely pickups, and maintaining food safety. Trained new associates, enhancing team efficiency and service quality. Demonstrated complaint resolution prowess, contributing to a positive shopping experience.

Overview

1
1
year of professional experience

Work History

Online Grocery Associate

Walmart
07.2023 - Current
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Education

High School Diploma -

Lewis County High School
Weston, WV
05.2025

Skills

  • Customer Engagement
  • Order Accuracy
  • Complaint resolution
  • Supply Chain Understanding
  • Food safety awareness
  • Online order tracking

Timeline

Online Grocery Associate

Walmart
07.2023 - Current

High School Diploma -

Lewis County High School

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Caden Forinash