Caden Gowens
Jenks,OK
Summary
Proven track record of enhancing customer satisfaction and team efficiency at Coca Cola Southwest Beverages. Adept at problem-solving and critical thinking, with a friendly, positive attitude that fosters collaboration. Excelled in roles requiring attention to detail and organizational skills, significantly improving operational outcomes.
Overview
3
3
years of professional experience
Work History
ORM
Coca Cola Southwest Beverages
11.2023 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Build and maintain product displays and equipment placements.
- Point of sale advertising according to the company's merchandising standards.
- Maintain appropriate shelf allocation, product levels and product location in displays.
- Manage stock inventory levels and trade breakage.
- Determine product needs to place corresponding orders on existing sales routes.
- Daily communication, problem resolution, and follow up with customers, coworkers and shoppers.
Sales Associate
Lowes Home Improvment
12.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Led team meetings focused on sales techniques and product features, boosting overall team performance.
Education
Associate Degree Electrical Technology - Electrical Technician
Gadsden State Community College
Gadsden, AL05.2024
HS Diploma - General Studies
Glencoe High School
Glencoe, AL05.2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Verbal communication
Timeline
ORM
Coca Cola Southwest Beverages
11.2023 - Current
Sales Associate
Lowes Home Improvment
12.2021 - 02.2022
Associate Degree Electrical Technology - Electrical Technician
Gadsden State Community College
HS Diploma - General Studies
Glencoe High School
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