- Sketching and drawing
- Documenting and sharing travel experiences
- Hiking and rock climbing
- Watching movies and TV shows
Caden Harnish
Carrollton
Summary
As a dynamic and dedicated crew member at Jersey Mike’s Subs, I provided exceptional customer service while ensuring efficiency in both food preparation and order fulfillment. I played a key role in enhancing order accuracy and streamlining operations, significantly improving customer satisfaction. Skilled in multitasking, I managed multiple orders simultaneously, handled cash transactions with precision, and maintained a clean, organized work environment.
My commitment to food safety and hygiene contributed to high health inspection scores and a consistently positive dining experience. Through effective communication and teamwork, I helped foster a positive workplace culture, assisting coworkers during peak hours and ensuring smooth shift transitions. Recognized by management for my reliability and dedication, I continuously sought opportunities to improve operations and enhance the overall customer experience.
Overview
2
2
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
10.2022 - Current
- Provided excellent customer service, greeting guests, addressing concerns, and ensuring high-quality dining experiences.
- Handled order taking, food preparation, and payment processing while maintaining efficiency during peak hours.
- Demonstrated strong multitasking abilities, managing multiple orders simultaneously without compromising accuracy.
- Ensured proper food safety and hygiene, contributing to high health inspection scores and a clean dining environment.
- Streamlined pick-up operations, reducing wait times and improving customer satisfaction.
- Collaborated with teammates and shift leaders to enhance teamwork and productivity during shifts.
- Maintained workplace safety by promptly identifying hazards and taking corrective actions.
- Improved order accuracy by carefully following preparation guidelines and double-checking meals before serving.
- Helped foster a positive team environment, leading to increased morale and reduced turnover.
Education
Associate of Arts - N/A
Dallas College Brookhaven Campus
Farmers Branch, TXSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning and sanitizing
- Attention to detail
- Customer engagement
- Taking orders
- Self-discipline
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Food preparation
- Learning agility
Accomplishments
Over my 4 years working at Jersey Mike's, I have accomplished, achieved, and fulfilled many goals, such as improving skills in customer service, multitasking, and overall efficiency, ensuring accurate orders and a positive dining experience. I have also improved socially through newly formed communication skills, making friends on the job and building strong relationships with coworkers and managers, creating a supportive and collaborative work environment.
Interests
Timeline
Crew Member
Jersey Mike's Subs
10.2022 - Current
Associate of Arts - N/A
Dallas College Brookhaven Campus
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