Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caden Johnson

Grand Junction,CO

Summary

Organized people person with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Overview

3
3
years of professional experience

Work History

Service Technician

The Appliance Doctor
07.2023 - Current
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Ensure each customer is satisfied and the job is complete to the best of my abilities.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Excellent communication skills, both verbal and written.

Server

Texas Roadhouse
10.2020 - Current
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

High School Diploma -

R-5 Highschool
Grand Junction
05.2022

Skills

  • Work Documentation
  • Time tracking
  • Troubleshooting skills
  • Valid Driver's License
  • Punctual and Reliable
  • Flexible and Adaptable

Timeline

Service Technician

The Appliance Doctor
07.2023 - Current

Server

Texas Roadhouse
10.2020 - Current

High School Diploma -

R-5 Highschool

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Caden Johnson