Dependable hospitality professional with a track record of advancing through multiple roles through strong performance and reliability. Skilled in guest service, workflow management, and POS operations. Brings calm problem-solving, attention to detail, and clear communication to high-volume shifts.
Overview
6
6
years of professional experience
Work History
Lead Expo and Restaurant Operations
Sunnyside Restaurant And Lodge
Tahoe City, California
09.2022 - 10.2026
Coordinated kitchen service operations by directing workflow, managing staff, and facilitating communication between front-of-house and back-of-house teams.
Managed order accuracy and service execution during high-volume shifts to ensure seamless operations under pressure.
Handled task priorities, solved operational issues, and kept team efficiency high in a fast-paced environment.
Supported weddings, private events, and large-scale dining operations through organized service coordination and guest support.
Advanced through multiple roles over four years, earning a leadership role by delivering strong performance and demonstrating reliability and flexibility.
Built broad experience across guest relations, food service, kitchen operations, and team leadership.
Retail Store Associate
CVS
Tahoe City , CA
09.2022 - 08.2023
Assisted customers with product inquiries, returns, exchanges, and navigation of ExtraCare rewards to enhance the shopping experience.
Helped customers with product questions, returns, exchanges, and ExtraCare rewards.
Restocked merchandise, verified product expiration dates, and ensured accuracy of inventory records to support sales operations.
Created seasonal displays, refreshed price tags, and upheld store presentation standards to attract customers.
Store associate
Tahoma Market & Deli
Tahoma, California
03.2021 - 04.2022
Delivered courteous service to customers while operating POS systems and accurately processing transactions, enhancing customer satisfaction.
Crafted specialty coffee beverages and deli items according to quality standards, contributing to a positive customer experience.
Managed opening and closing tasks to ensure seamless daily operations and maintain store readiness.
Assisted with inventory counts, product stocking, order preparation, and delivery receipt.