Amanda Pearl Bell
Murrieta,CA
Summary
Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.
Overview
5
5
years of professional experience
Work History
ABA Technician
Access
Murrieta, CA
10.2023 - 01.2024
- Provided direct instruction to clients on a variety of skills, including communication, socialization, and self-care.
- Conducted assessments and observations to evaluate the progress of each client's plan.
- Monitored data collection systems and reported results to supervisors.
- Collaborated with team members to develop positive reinforcement strategies for clients.
- Implemented interventions designed by Board Certified Behavior Analysts.
- Created visual supports such as picture schedules, first and then boards.
- Promoted positive behaviors through verbal praise and tangible rewards.
- Developed appropriate teaching materials for use in ABA therapy sessions.
- Engaged in regular communication with other professionals involved in the client's care plan.
Barista
Marriott
Murrieta, CA
08.2022 - 10.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Placed orders with suppliers for delivery of products required for daily operations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Exceeded customer satisfaction by finding creative solutions to problems.
Receptionist
Esporta
Temecula, CA
09.2021 - 02.2022
- Introduced learning activities and imaginative play materials for children to explore and manipulate.
- Developed and implemented age-appropriate lesson plans.
- Answered and directed incoming calls using multi-line telephone system.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Scheduled and confirmed appointments and meetings for management team.
- Answered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.
- Documented messages left by callers and delivered vital information to intended employees.
Sales Team Member
Southern Gypsy Charm
Temecula, CA
07.2019 - 09.2021
- Designed and constructed visually appealing displays to attract additional customers.
- Wore clothing to represent brand and aesthetic of boutique
- Created marketing videos and photos to advertise on social Media.
- Assisted with set up/ take down and maintaining pop up store venue.
- Suggested products and services to match customers' stated needs and preferences.
- Connected with customers using consultative and relationship-driven techniques.
- Overcame customers' objections with persuasive techniques and expert knowledge of product features and benefits.
- Followed up after completed sales to check on customer satisfaction and offer additional services.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Demonstrated product features to align with customer needs.
- Created and implemented store displays, promoting sales and growth.
Education
Bachelor of Science - Currently Attending - Business Admin
Mt. San Jacinto College
Murrieta, CAHigh School Diploma -
Penn Foster Career School
Scranton, PA06.2019
Skills
- Organization and efficiency
- Meticulous and organized
- Multi-line telephone skills
- Data entry
- Multitasking and prioritization
- Professional and polished presentation
- PC proficient
- Service-oriented mindset
Timeline
ABA Technician
Access
10.2023 - 01.2024
Barista
Marriott
08.2022 - 10.2023
Receptionist
Esporta
09.2021 - 02.2022
Sales Team Member
Southern Gypsy Charm
07.2019 - 09.2021
Bachelor of Science - Currently Attending - Business Admin
Mt. San Jacinto College
High School Diploma -
Penn Foster Career School
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