At Best Buy, I have a lengthy list of responsibilities on a daily basis
My most important tasks consist of packing customer orders, delivering curbside orders, managing store inventory, managing shipping and receiving for the store, receiving and unloading trucks three times a week
Inventory and merchandising are the specific places I work in
My job is responsible for maintaining an efficient, clean warehouse and managing what comes in the store, out of the store, and out to our sales floor
Product Flow has been the most intensive job to date with the most responsibilities
I have learned a significant amount while at Best Buy.
Assistant Manager
Spirit Halloween
09.2021 - Current
For Spirit taught me how to unload very large shipments, manage an extremely fast paced environment, further improve on my visual and floorplan skills, along with managing deposits once again
Spirit is the most fast paced job I have ever worked at and has seriously helped me work even better while under immense amounts of pressure.
Guest Services Representative
Spa Concepts
10.2021 - 03.2022
Being at Spa Concepts has taught me how to book appointments and manage time efficiently
I was responsible for answering phones, responding to business text messages, business emails, input online sales into our database, scheduling appointments and more
I also handled a lot of IT related affairs with Spa Concepts regarding software upgrades, e-commerce, and technical resolutions
Being a keyholder also meant I was in charge of printing staff schedules, counting the register and managing it’s contents, opening and closing the store
I worked at all 3 Spa Concepts locations.
Assistant Workshop Manager
Build-A-Bear Workshop, LA
03.2021 - 10.2021
As the AWM at the Boardwalk, I am responsible for our team performance, maintaining and reaching sales goals, keeping the story tidy and looking stellar, keeping up to date with promos and making stunning visuals, counting registers and managing deposits, along with making sure I contribute as much as I can to the Chief
From late May to late July, I was Acting Chief (Store Manager) due to our previous Chief resigning
During this time, I was under full control of the store with assistance from the District Manager
I conducted interviews with potential team-mates, handled our supply, kept track of our profits and numbers overall, took over scheduling and overall made sure the store was healthy and the team was happy.
Team Leader
Zumiez, Pierre Bossier Mall
01.2019 - 03.2021
I was expected to direct Team Members to stay on task, always put the customer first, keep their stations clean and service efficient and polite
I also worked every station, front counter to stocking to drive-thru service
CFA taught me all about customer service
Zumiez has taught me how to be the very best salesman I can be
As a previous Sales Associate, I quickly learned how to take care of the customer while making sure to keep my own numbers up as well as the store’s numbers
Folding, organizing, markdowns, and putting away shipment was also learned on the job
As a 2nd Assistant Store Manager, I’ve learned how to perform all of my usual duties as a Sales Associate while taking care of the Associates on my shift
It is my responsibility to make sure their numbers stay afloat as well as mine, but also keeping a tidy, clean, and safe, COVID-19 free environment for customers to shop in
Counting down registers and managing deposits are also taken care of properly when I am on duty.
Sales Associate
Hot Topic, Pierre Bossier Mall
11.2020 - 01.2021
Hot Topic continued to help me grow as a sales associate and learn about a variety of products
As a seasonal associate, I stayed for the holidays and helped them do their winter inventory.
Sales Leader
Journeys, Pierre Bossier Mall
05.2019 - 01.2020
Journeys hammered into me just how important sales really are
I also learned how to operate out of a backroom
The job duties consisted of taking care of the customer, providing very quick service, and making sure the store was stocked and clean
As a Sales Leader, I was counting registers and directing associates while performing my usual duties as an associate myself.
Team Leader
Chick-fil-A
05.2018 - 02.2019
Education
Byrd High School
Bachelor’s - Business Administration
Louisiana State University Shreveport
2024
High School Graduates Degree - undefined
C.E. Byrd High School
2020
Skills
I excel in customer service, leadership, time and resource management Business administration is my career path and I am extremely passionate about the community and put my heart and soul into everything I do
I am very tech savvy and also extremely experienced with smart devices and computers I know how to utilize the Microsoft Office suite as well as any Google services
Communication, scheduling, reliability, and determination are some of my best skills
My average words per minute rate is about 85-100
I have experience with booking appointments by phone, text, email and am able to swiftly and accurately input them into the booking software
Additional Information
AWARDS
, Lyle Leaders club member @C.E. Byrd High School
Service club exclusive to Byrd
Invitation only/acceptance required
Senior Editor for KBYRD @C.E. Byrd High School
One of the two in charge of KBYRD, the school news program
Excellent editing/time management skills learned
Overall Highest In Units Per Transaction In District - Zumiez
I was ranked #1 in our district for Units Per Transaction sold
Zumiez 2020 MVP
Voted the Pierre Bossier Mall Zumiez’s 2020 MVP
Zumiez Employee of The Period
Earned Employee of the Period title multiple periods in a row
Build-A-Bear Workshop Monthly Sales
At Build-A-Bear, we constantly exceeded our sales goals.
Best Buy Employee of the Month
Awarded due to perfect attendance and extremely efficient day-to-day work.