Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Outside Attendant
Berkshire Country Club
Reading, PA
04.2022 - 07.2024
Greeted customers upon arrival and provided assistance with parking vehicles.
Maintained cleanliness of all golf carts, including washing, vacuuming and polishing.
Managed a team that met the Berkshire Country Club golfers' needs.
Ensured that all safety rules were followed by guests during use of golf carts.
Responded to customer inquiries regarding pricing, availability and other related issues.
Displayed excellent customer service skills while interacting with members.
Resolved any conflicts between customers in a professional manner.
Vendor
Reading Fightin Phils
Reading, PA
04.2023 - 06.2024
Developed and implemented strategies for vendor onboarding, training, and performance management.
Identified opportunities for process improvements within the vendor management program.
Greeted and assisted customers to foster positive experiences.
Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Listened to customer needs to identify and recommend best products and services.
Identified customer needs by asking questions and advising on best solutions.
Education
High School Diploma -
Fleetwood Senior High School
Fleetwood, PA
06-2024
Some College (No Degree) -
Penn State University
State College, PA
Skills
Strong Work Ethic
Initiative and Self-Motivation
Customer Service
Logistics Coordination
Risk Management
Business Planning
Accomplishments
1st Place in regionals of Future Business Leaders of America (FBLA) for graphic design.
2nd Place in regionals of FBLA for accounting and finance.
2nd place regionals of FBLA for impromptu speaking.