Caden Simmons
Salem,VA
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. I also strive to provide the best experience no matter where I am as long as I make the consumer my #1 priority.
Overview
1
1
year of professional experience
Work History
Dietary Server
Richfield Retirement Community
Salem, VA
04.2023 - Current
- Assisted in setting up the dining room for meals.
- Served meals to residents, following dietary restrictions as needed.
- Prepared trays for delivery of meals to residents' rooms.
- Ensured that all food was served at correct temperatures.
- Conducted daily inventory of supplies in kitchen areas.
- Cleaned tables, chairs, and other surfaces after each meal service.
- Replenished condiments and other items on buffet line as necessary.
- Assisted with dishwashing duties as needed during peak times.
- Provided assistance to dietary aides with special projects or tasks.
- Monitored expiration dates on food products and discarded expired items accordingly.
- Communicated effectively with fellow staff members regarding resident needs or preferences.
- Adhered to safety regulations while handling hot foods or operating equipment.
- Maintained a neat and orderly appearance of the dining room throughout shifts.
- Delivered snacks to residents between meal services as requested.
- Responded promptly to resident complaints or concerns about quality of food or service.
- Informed supervisors when supplies were running low or additional help was needed in the kitchen.
- Provided support to cooks by prepping ingredients for upcoming meals.
- Performed light cleaning duties such as mopping floors, washing dishes., at end of shift.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Addressed complaints to kitchen staff and served replacement items.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Trained new employees on restaurant procedures and plating techniques.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Cleaned tables and chairs to prepare dining area for next customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees to perform duties.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Stocked service areas with supplies during slow periods.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
General Studies
Glemvar High School
Salem, VASkills
- Menu Development
- Food Preparation Techniques
- Temperature Monitoring
- Punctuality
- Sanitation Procedures
- Hygiene Standards
- Verbal Communication
- Patient Care
- Order Management
- Supply Restocking
- Guest Engagement
- Effective Customer Upselling
- Food Safety Understanding
- Special Dietary Requirements
- Positive and Professional
- High-Volume Dining
- Relationship Management
- Exceptional Customer Service
- Guest Relations Management
Timeline
Dietary Server
Richfield Retirement Community
04.2023 - Current
General Studies
Glemvar High School
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