Caden Stalnaker
Richmond Hill,GA
Summary
Barista work involves working with a variety of customers from easy going to very difficult. It requires good conversational skills and conflict resolution to handle the job properly. In the psychology program at college, you must learn several concepts of behavior and cognitions in order to succeed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks, Barista
Richmond Hill, GA
05.2021 - Current
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Maintained calm demeanor during high-volume periods and special events.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Implemented feedback from customers to improve service quality and menu offerings.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
Education
Bachelor of Science - Psychology
Georgia Southern University
Savannah, GA05-2025
Skills
- Conflict Mediation
- Professional Demeanor
- Positive and professional
- Team Player
- Active listener
- Exceptional customer service
- Solid problem solver
- Adaptability
- Quick Learner
Accomplishments
- Best poster presentation at the Georgia Southern Armstrong Symposium in 2024
- Assisted in writing a psychology article in review for publication
- Presented research posters at SEPA in 2024
- Studied abroad in Ireland
Certification
- Citi Training
- Certification for Promoting Wellness: Women’s Health and Domestic Violence Advocacy, Georgia Coalition Against Domestic Violence
- Certification for Self Care for the Advocate: Recognizing and Preventing Burn-Out and Compassion Fatigue, Georgia Coalition Against Domestic Violence
- Certification for Teen Dating Violence 101, Georgia Coalition Against Domestic Violence
- Certification for Community Partnerships and Confidentiality, Georgia Coalition Against Domestic Violence
- Certification in Healthcare for LGBTQIA+ Older Adults
- Certification for Starbucks Barista Training
Affiliations
- Member of Psi Chi
- Member of Phi Eta Sigma
- Member of the Armstrong Student Advisory Board for Social and Behavioral Sciences
- Involved in several research studies with members of the psychology department
Timeline
Barista
Starbucks, Barista
05.2021 - Current
Bachelor of Science - Psychology
Georgia Southern University
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